Program Compliance Coordinator

3 weeks ago

New York, United States Bowery Residents'​ Committee Full time

The Program Compliance Coordinator works as part of the Program Compliance team to ensure that BRC programs provide high quality and safe client services that meet funder regulations. The position is responsible for identifying program compliance risks and potential violations, then mitigating risk by implementing best practices aimed at maintaining the highest standards of care and creating a secure service environment. The position works with the full breadth of BRC’s housing and treatment programs, which operate under a variety of city, state and federal regulations. The Program Compliance Coordinator reports to BRC’s Director of Program Compliance.


Responsibilities

  • Collaborate with senior management to develop and implement a compliance risk assessment plan.
  • Create risk trend analysis reports and dashboards reports for senior leadership.
  • Serve as a member of the agency-wide safety committee to review incidents and risk mitigation from an insurance perspective, including providing real-time reporting of key incidents to committee members and insurance partners.
  • Prepare agency-wide incident data summaries and conduct trend analyses on a quarterly basis to identify trends and potential areas for further action.
  • Along with the Incident Management Coordinator, conduct and/or coordinate logistics of incident investigations assigned internally and externally.
  • Coordinate with program management, external organizations and city officials to address subpoenas, warrants and documentation requests.
  • Develop and maintain agency policies and procedures focused on mitigating risk and based upon relevant city, state, and federal laws and regulations.
  • Collaborate with program management across the agency for special projects and tasks.
  • Embrace and embody the mission, core values and goals of BRC, including supporting agency efforts to improve diversity, equity, and inclusion.
  • Perform other related duties and tasks as assigned.


Skills:

  • Excellent written and oral communication skills.
  • Demonstrated judgment and discretion with regard to confidential information.
  • Excellent organizational and time management skills, with attention to detail, accuracy and pacing.
  • Superior computer literacy skills (e.g., Microsoft Suite, Outlook) and the ability to learn new computer applications with ease. Knowledge of EHR systems; AWARDS database is a plus.


Qualifications:

  • BA required in Human Services, Social Work, or related field; Masters preferred.
  • Prior work experience in human services, behavioral health or related fields is required.
  • Experience in the area of compliance or quality assurance is strongly preferred.

*Vaccination preferred but not required.



Schedule:

  • Monday to Friday, 9:00AM- 5:30PM
  • Hybrid work schedule (3 days in office)



MAKE AN IMPACT


Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.


Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.


Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.


BENEFITS


BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

  1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
  2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
  3. Tuition assistance and many training opportunities for career development.
  4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.



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