Level 2 Technician
3 weeks ago
At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell
We are currently in search of a Level 2 Technician to join us in a corporate environment located onsite in Rio Rancho, NM with one of our largest and most well-known customers. This role will have frequent interaction with clients in person and also via phone, email and IM.
Duties and Responsibilities:
- Performing inter department deliveries using company van
- Picking up surplus equipment from users
- Preparing old equipment for re-dispositioning and e-waste handling
- Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment
- Ensuring all client inventory assets are stored and distributed in a clean and professional manner
- Sending emails to clients for asset collection
- Pulling new orders that come in on Service manager (ticketing system)
- Updating the client ticketing system and database
- Scrapping e-waste
- Testing and cleaning laptops
- Taking out trash / metal bins
- May assist with asset inventory audits
- Managing inventory counts and updating the peripheral tool daily
- Load balancing equipment to different Client and non-Client sites
Skills and Qualifications:
- Minimum 1+ years of technical experience desired
- Must be able to lift up to 35 lbs. solo
- Must have valid DL to drive company van
- Previous shipping experience is preferred
- Steel toed shoes are required for safety areas
- May be required to walk / sit / stand / crawl / kneel for extended periods
- Must have excellent customer service skills and excellent written / verbal communication skills
- Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily)
- Technical certifications a plus
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
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Rio Rancho, United States eXcell Full timeAt eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell!We are currently in search of a Level 2 Technician to join us in a corporate environment located onsite in Rio Rancho, NM with one of our largest and most well-known...
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