Customer Service Rep

4 weeks ago


Augusta, United States Nesco Resource Full time
Schedule: Sunday 10a-5p, Monday - Thursday 8a-5p

Job Description: Responsible for assisting all customers with order entries and any inquiries regarding the company
In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible
Solves customer problems and deal with a variety of concrete variables in situations where standardization exists
Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner
Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Primary Tasks: Input customer orders
Input customer credits
Input order and invoicing information accurately and in a timely manner
Assist customers with orders and problems
Contact vendors and requests samples for customers
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers
Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary
Attend training and Customer Service meetings
Performs other related duties as assigned.

Requirements:SittingKeyboarding / Ten KeyQualifications:High School Diploma/GED or Equivalent ExperienceCustomer service, call center and / or related area.Customer service, call center and / or related area within foodservice industry.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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