Customer Service Rep/Call Center
2 weeks ago
Partners Personnel is seeking a Customer Service/Call Center Rep for our client in the Augusta, ME area. This is a contract to hire position, company offers great benefits, upon hire.
Schedule: Sunday 10:00 am to 5:00 pm. Monday -Thursday 8:00 am to 5:00 pm. On-Site
Pay $36,400 to 40,560/DOE
Job Responsibilities
- First point of contract for customers answering inquiries about their order and answering any questions about regarding products offered about information regarding company
- Act as a liaison between client and Sales Account Representative and other internal departments
- Answering inbound calls, troubleshoot and resolve any issues
- Processing orders and transaction
- Attend training and customer service meetings
- Provided information to other departments based on customer feedback
- Perform other duties as assigned.
Job Requirements
- 6-12 months customer service, call center, or related area
- High school Diploma/GED or Equivalent
- Strong customer service experience
- MS Excel, Word and Outlook
- Strong professional demeanor
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