Customer Service Rep/Call Center

2 weeks ago


Augusta, United States EOTM - Partners Professional Full time
Job DescriptionJob Description

Partners Personnel is seeking a Customer Service/Call Center Rep for our client in the Augusta, ME area.  This is a contract to hire position, company offers great benefits, upon hire.

Schedule: Sunday 10:00 am to 5:00 pm. Monday -Thursday 8:00 am to 5:00 pm. On-Site

Pay $36,400 to 40,560/DOE

Job Responsibilities

  • First point of contract for customers answering inquiries about their order and answering any questions about regarding products offered about information regarding company
  • Act as a liaison between client and Sales Account Representative and other internal departments
  • Answering inbound calls, troubleshoot and resolve any issues
  • Processing orders and transaction
  • Attend training and customer service meetings
  • Provided information to other departments based on customer feedback
  • Perform other duties as assigned.

Job Requirements

  • 6-12 months customer service, call center, or related area
  • High school Diploma/GED or Equivalent
  • Strong customer service experience
  • MS Excel, Word and Outlook
  • Strong professional demeanor


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