Sales Development Manager

2 weeks ago

Durham, United States CivicPlus Full time

Description

Reporting to the VP of Sales Development, the Manager, SDR is responsible for driving the overall success of their CivicPlus Inside Sales SDR team, achieving defined team quotas and goals, ensuring SDR adherence to processes, as well as promoting individual SDR professional growth and success. This is a hybrid position, which involves working from our Durham, NC; Manhattan, KS; or Dallas-Fort Worth office location 2 to 3 days a week.


We’re excited to hire a new Manager, SDR who can:


Defining & Executing

  • Define lead campaigns following strategic guidance (focus on verticals, sub-verticals and geographic regions)
  • Create and manage calling strategies & sales campaigns for SDRs
  • Coordinate with Marketing team for a targeted lead distribution process in alignment with current strategic focus
  • Drive success of SDR sales quota (daily touches, meetings booked)
  • Work with the closing team to ensure a smooth hand-off of meetings booked
  • Actively collaborate with Marketing and Sales Ops on inbound campaigns, processes and reporting


Monitoring, Tracking and Adjusting Strategies

  • Analyze the results of campaigns and identify trends and areas for improvement
  • Ensure the output of the SDR team is in line with expectations, closely monitoring both quantity and quality
  • Ensure SDR adherence to processes, messaging, and sales methodology
  • Report to VP of Sales Development on metrics, team successes, failures and activity
  • Re-align prospecting strategy, in collaboration with Director of Sales Development, as necessary to ensure SDR team meets pipeline creation expectations
  • Maintain SDR Sales training documents and exercises for product knowledge, prospect qualification requirements, day to day processes, overall strategy and requirements


Managing, Supervising, Coaching, Training

  • Coach and mentor SDRs to overcome sales prospect roadblocks and maximize booked meetings
  • Conduct weekly 1:1 reviews with SDRs to achieve sales targets and evolve professional development
  • Review SDR calls on a weekly basis and provide feedback/direction to SDRs & Director of Sales Development
  • Manage daily & weekly meetings with the team to report on activity
  • Participate in hiring activities, define team target in collaboration with the Director of Sales Development, address performance issues
  • Perform both initial and ongoing SDR training and education

There is no perfect candidate, but we are looking for:

  • 2+ years previous management experience with a track record of success (preference for SDR management experience)
  • 1-4 years of previous experience as an SDR in a fast-paced sales environment
  • Bachelor’s degree desirable
  • Passion for hands-on management of an SDR team
  • Strong organizational skills
  • Strong CRM proficiency (preference for Salesforce) with a focus around reporting
  • Demonstrated leadership skills and experience


Compensation and Benefits:

  • Base Salary: $76,000 annually based on a full-time, 40-hour work week
  • Potential Variable Pay: $40,000 based on set goals
  • Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more


About CivicPlus:

CivicPlus® is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members. Backed by over 25 years of experience and leveraging the insights of roughly 850 team members, our solutions are chosen by over 10,000 clients and are used daily by over 340 million people in the U.S. and Canada alone.


PLEASE NOTE: CivicPlus is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.


All applicants will be subject to a background and reference check.


Equal Opportunities

CivicPlus is an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at Recruiting@civicplus.com with any information you may have.

  • Sales Development Manager

    2 weeks ago

    Durham, United States CivicPlus Full time

    DescriptionReporting to the VP of Sales Development, the Manager, SDR is responsible for driving the overall success of their CivicPlus Inside Sales SDR team, achieving defined team quotas and goals, ensuring SDR adherence to processes, as well as promoting individual SDR professional growth and success. This is a hybrid position, which involves working from...

  • Sales Development Manager

    8 hours ago

    Durham, United States CivicPlus Full time

    DescriptionReporting to the VP of Sales Development, the Manager, SDR is responsible for driving the overall success of their CivicPlus Inside Sales SDR team, achieving defined team quotas and goals, ensuring SDR adherence to processes, as well as promoting individual SDR professional growth and success. This is a hybrid position, which involves working from...

  • Sales Brand Ambassador

    1 week ago

    Durham, United States Sales Focus Inc. Full time

    Job DescriptionJob DescriptionWho We Are!Sales Focus Inc., the sales outsourcing pioneer, is looking to hire a Sales Brand Ambassadors on behalf of our client Duke Energy. SFI pioneered the sales outsourcing industry in the United States in 1998. We have 25 years of experience working within a wide range of industries to boost regional, national, and...

  • Manager Business Development

    1 month ago

    Durham, United States CareerBuilder Full time

    Job Description Manager of Business Development Location: Durham, NC Industry: Defense Manufacturing / Distribution Base Salary: $120k - $130k Depending on Experience Employment Type: Direct Hire Qualifications: Undergraduate degree in Business or Marketing 7-10 years of experience in program management or equivalent experience managing complex projects that...

  • Sales Development Representative

    5 days ago

    Durham, United States CivicPlus Full time

    If you are looking to break into tech sales or bring your sales experience to a home for long term growth, you have come to the right place! Whether you are a recent grad, changing careers or looking to expand your sales career, our team has a rich history of developing and building successful sales professionals.How do we do it? Every employee is unique,...

  • Sales Manager

    3 days ago

    Durham, United States Durham Convention Center Full time $45,000 - $55,000

    APPLY ONLINE: To apply for this position, please click on this link to be redirected to Oak View Group’s career website. The Sales Manager will ensure the sales team at the facility meets all individual and departmental sales goals. This position is responsible for the overall tasks related to Sales for the facility and will also lead all sales personnel...

  • Sales Development Representative

    2 weeks ago

    Durham, United States Alcove Full time

    At Alcove, we want to enable shared-housing in every home. Through our technology and platform, we can bring together roommates and homeowners to maximize value for everyone.We live in an era trending towards the access economy with highly mobile lifestyles. Ownership of expensive, underutilized assets is considered burdensome where services such as...

  • Sales Development Representative

    2 months ago

    Durham, United States Alcove Full time

    At Alcove, we want to enable shared-housing in every home. Through our technology and platform, we can bring together roommates and homeowners to maximize value for everyone.We live in an era trending towards the access economy with highly mobile lifestyles. Ownership of expensive, underutilized assets is considered burdensome where services such as...

  • Sales Development Representative

    8 hours ago

    Durham, United States Alcove Full time

    At Alcove, we want to enable shared-housing in every home. Through our technology and platform, we can bring together roommates and homeowners to maximize value for everyone.We live in an era trending towards the access economy with highly mobile lifestyles. Ownership of expensive, underutilized assets is considered burdensome where services such as...

  • Sales Manager

    23 hours ago

    Durham, United States Grantek Full time

    **Sales Manager** * Durham, NC, USA * Full-time **Company Description** From concept to design to execution, be part of the team that gets everyday products to people. Grantek is a recognized leading provider of integrated automation, smart manufacturing and industrial information solutions in the global marketplace. Our clients are some of the worlds most...

  • Senior Manager, Business Development

    3 days ago

    Durham, United States LCI Full time

    LC Industries – Job Description Senior Business Development Manager – Base Supply Centers I. Job Description Department: Sales Location: All Regions Reports to: Director, Sales II. STATEMENT OF PURPOSE The Senior BSC Business Development Manager possesses a strong commitment to team environment dynamics with the ability to lead, supervise, mentor,...

  • Sales Development Representative

    3 days ago

    Durham, United States 10X Recruiting Partners Full time

    Job DescriptionJob DescriptionSales Representative (Durham)Company Overview:Field Solutions Inc is partnering with the largest pure-play fiber internet company in the United States. With operations in 25 states and approximately $6 billion in US sales, they are a leader in broadband services. Our mission is to provide Small and Medium sized businesses (SMBs)...

  • Senior Sales Manager

    3 days ago

    Durham, United States PolicyGenius Full time

    **Senior Sales Manager** at Policygenius Durham, NC **About the role...** Reporting into the Associate Director of Sales, you will be responsible for scaling our life insurance sales business as part of an exceptional Sales leadership team. This Senior Manager of Sales role will lead a large (50+ frontline agents), multi-tiered sales team (team leads and...

  • Wireless Sales Manager

    2 days ago

    Durham, United States Acosta Full time

    Wireless Sales ManagerGeneral InformationCompany: PRE-USLocation: Durham NC, North Carolina, 27704Ref #: M57340Function: Field ManagementEmployment Duration: Full-timeBenefits:Medical, dental and vision insuranceCompany-paid life insurance, short-term and long-term disability401k programGenerous Paid Time Off (PTO) programDescription and RequirementsWireless...

  • Senior Sales Manager

    5 days ago

    Durham, United States PolicyGenius Full time

    **Senior Sales Manager** at Policygenius Durham, NC **About the role...** Reporting into the Associate Director of Sales, you will be responsible for scaling our life insurance sales business as part of an exceptional Sales leadership team. This Senior Manager of Sales role will lead a large (50+ frontline agents), multi-tiered sales team (team leads and...

  • Business Development Manager

    12 hours ago

    Durham, North Carolina, United States Cambrex Full time

    Company Information You Matter to Cambrex. Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance, drug product, and analytical services across the entire drug lifecycle. With more than 40 years of experience and a growing team of over 2,000 professionals servicing global clients, Cambrex is a...

  • Wireless Sales Manager

    2 weeks ago

    Durham, United States Acosta Group Full time

    **Wireless Sales Manager** **General Information** **Company:** PRE-US **Location:** Durham NC, North Carolina, 27704 **Ref #:** M57340 **Function:** Field Management **Employment Duration:** Full-time **Benefits:** + Medical, dental and vision insurance + Company-paid life insurance, short-term and long-term disability + 401k program + Generous Paid Time...

  • Wireless Sales Manager

    4 weeks ago

    Durham, United States Acosta Group Full time

    **Wireless Sales Manager** **General Information** **Company:** PRE-US **Location:** Durham NC, North Carolina, 27704 **Ref #:** M57340 **Function:** Field Management **Employment Duration:** Full-time **Benefits:** + Medical, dental and vision insurance + Company-paid life insurance, short-term and long-term disability + 401k program + Generous Paid Time...

  • Wireless Sales Manager

    4 days ago

    Durham, United States Acosta Full time

    Wireless Sales ManagerGeneral InformationCompany: PRE-US Location: Durham NC, North Carolina, 27704 Ref #: M57340 Function: Field Management Employment Duration: Full-time Benefits: Medical, dental and vision insurance Company-paid life insurance, short-term and long-term disability 401k program Generous Paid Time Off (PTO) program Description and...

  • Business Development Manager

    3 weeks ago

    Durham, United States Biopeptek Pharmaceuticals LLC Full time

    REQUIRED: Chemistry background + worked at CDMO + worked on CMC Projects + sales background+ Lives in NC Research Triangle areaGENERAL DESCRIPTION: The Business Development Manager will be part of Biopeptek Business Development Team and will identify and manage new project leads for Biopeptek custom synthesis business globally. The identification and...