Contract Administrator

4 weeks ago

San Fernando, United States Round-Peg Solutions (RPS) Full time

Contracts Administrator


The Contracts Administrator is the internal interface between the customer and Mason’s functional areas to ensure customer needs, contractual requirements, and delivery requirements are met. This position is responsible for managing the day-to-day customer relationship, ensuring ‘Customer Delight’.

Position Duties

  • Manage the customer relationship from quote to order entry to delivery.
  • Review customer contract requirements and provide assistance in contract and terms and conditions negotiations. Flow requirements to the other functional areas
  • Be the right hand of the department leader, owning your accounts backwards and forwards to drive customer delight
  • Support the customer service team in continuous improvement.
  • Ensures swift resolution of issues that the customer may encounter by fostering strong internal relationships with each department, ensuring clear communication and accountability is delivered so that problems are solved efficiently.
  • Monitor customer’s open orders and customer portals.
  • Obtain, analyze and report customer’s rolling, periodic forecast.
  • Coordinate, negotiate and communicate commitment dates on customer orders.
  • Coordinate timely execution of quotes for existing customers as required.
  • Submit Request for Quotation (RFQ) to quoting and develop pricing for approval



Qualifications

Education & Experience:

  • A minimum of a Bachelor's is required.
  • Three (3) years of related experience is required; more than 3 years of related experience is preferred.
  • An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
  • Strong Computer Skills. Including the ability to run Vlook Ups and Pivot tables in Excel


Others


This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a US person as: any individual who is granted U.S. citizenship; or. any individual who is granted U.S. permanent residence ("Green Card" holder); or. any individual who is granted status as a "protected person" under 8 U.S.C 1324b(a)(3).

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