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HR Benefits Assistant
2 months ago
About the Position
We are seeking a versatile and customer-focused Floating HR Assistant to join our HR team. This dynamic role is primarily responsible for delivering exceptional customer service to employees regarding their Lane County benefits. In addition to this core function, the HR Assistant will provide administrative and clerical support to other Workforce Wellness divisions, including HR Information Systems and HR Leaves.Key Responsibilities:
- Employee Benefits Support: Serve as a point of contact for employees, addressing inquiries and resolving issues related to County benefits, including health insurance, retirement plans, and other employee perks.
- Administrative Assistance: Perform general administrative tasks such as managing correspondence, answering and responding to phone calls, maintaining records, and performing audits. Ensure efficient office operations by supporting various HR processes.
- Clerical Support: Assist with data entry, document management, and filing, ensuring accurate and organized record-keeping.
- Cross-Functional HR Support: On occasion, provide minimal assistance to other HR functions such as HR Information Systems (HRIS) and HR Leaves. This may include data entry, generating reports, and supporting leave administration processes.
- Strong customer service skills with a focus on empathy and problem-solving.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Basic understanding of HR processes, benefits administration, and HRIS is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
About the Department
Lane County Human Resources is dedicated to creating a workplace where all employees thrive. Talent Management, Labor Relations, and Workforce Wellness Solutions provide exceptional service by focusing on solutions through collaborative relationships that promote equity, respect, integrity and innovation.Schedule: Monday - Friday; 8:00am - 5:00pm. Remote work available after orientation up to 1 - 2 days per week.
*This is a Limited Duration position and is funded through June 30, 2025.*This is a non-represented position*
Training and Experience
- Three years of education and/or experience in clerical or office support, data entry and
management or a related area; or a combination sufficient to successfully perform the
essential duties of the position.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
