Billing Specialist
2 weeks ago
Title: Telecom expense management
Location : Santa Clara, CA
Job
Key Responsibilities...
• Understanding and working experience with Mobility Carriers like AT&T, T-Mobile and Verizon
• Expert in managing TEM (Telecom expense management) company
• Expert knowledge on all mobility devices
• Work with Global team on bringing the global Mobility expenses into single dashboard
• Automation of key process like Ticket, Stipend and Device orders
• Expert level knowledge on generating report, Excel and SharePoint
• Proven work experience with Global mobile services and carrier relations ship.
• Help in escalation of support from Advance support team or Level 2.
Interface with employees across multiple organizations and external parties as a liaison under direction of the CIO
review, summarize, and prepare data analysis and/or recommendations for governance and process documentations under Telecom supplier management.
external relationships with vendors to ensure timely payment of managed network services (MNS) and Telecom Expense Management (TEM) service tracks.
findings and research billing questions, issues, disputes and follow through to resolution administrative, financial, and business operations support to department managers and business partners within supplier/vendor relationship management, asset management, compliance, audit, and Telecom expense management.
business support for software/hardware maintenance contracts renewals.
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