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Inside Sales and Customer Service Representative

2 months ago

Jacksonville, United States Tadlock Roofing Full time

We are seeking a full-time Customer Service Representative to join our Tadlock team This is a positive, outgoing, amazing team Do you enjoy the people you work with? We do Come join our team to have that same experience


The Inside Sales/Customer Service Representative is responsible for:

  • Executing the "Lead Lifecycle"
  • Customer Interaction and Sales Execution
  • Service Excellence and Issue Resolution
  • Performance Management and Team Collaboration


Key Responsibilities

  • Embodies the Tadlock Why Statement and lives the Tadlock Values.
  • Ensures that they provide world-class customer service, and in upholds "Why Statement" in all aspects of their duties and responsibilities.
  • Maintains branch oriented goals
  • Sets the example for Responsibility, Integrity, Purpose Driven, and Excellence.
  • Responsible for other duties as assigned to ensure the effective management and operating capabilities of the Company's overall Sales and Marketing function


Skills, Knowledge and Expertise

  • Ability to operate a multi-line phone system
  • Excellent customer service skills
  • Strong data-entry skills

Tadlock Roofing was founded in 1980 with a goal and mission to make a difference in the lives of our fellow employees, to make a difference in the communities in which we live and serve, and to make a difference in our industry. We are a company that values teamwork, honesty, and integrity.


Benefits Offered:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Vacation & sick leave
  • Referral program
  • 401(k)
  • 401(k) matching