Customer Service Representative
2 days ago
Inside Sales Representative
SafeTouch Security, a recognized company serving the community for more than 30 years, values its employees as the cornerstone of its success. Join our team and become part of a culture dedicated to excellence and innovation.
Job Summary: Our Inside Sales Representatives will be responsible for both inbound and outbound calls, working with potential customers to determine their needs, promoting our products/services, generating sales leads, and creating solutions. This role requires excellent communication skills, a positive attitude, and the ability to effectively persuade and influence others.
Responsibilities:
- Conduct both inbound and outbound calls to prospective customers to introduce our products/services and identify sales opportunities.
- Educate potential customers on our products and services that best fit their security needs.
- Follow up with potential customers after their in-person sales appointments to help close the sale.
- Build and maintain strong relationships with customers to understand their needs and preferences.
- Effectively communicate product features, benefits, and pricing to prospective customers.
- Utilize sales techniques to overcome objections and close sales.
- Achieve and exceed monthly sales targets and quotas.
- Maintain accurate records of all sales activities and customer interactions in the CRM system.
- Collaborate with the sales team to share best practices and strategies for success.
Requirements:
- High school diploma or equivalent
- Inside sales or related experience
- Solid computer applications skills with MS Office. Experience with Salesforce is a plus.
- Strong phone presence, excellent verbal and written communication skills, effective listening abilities, pleasantly persistent
- Efficient time management skills with proven ability to multitask
- Competitive team player
- Pass drug screening and background requirements
Physical Requirements: Must be able to lift 15 pounds occasionally. Prolonged periods of sitting at a desk and working on a computer.
Typical Work Hours: 9 am - 6 pm Monday through Friday
Compensation details: 15-16 Yearly Salary
PI79c7ae4500c9-31181-36402549
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