Product Specialist Automation
1 month ago
Responsibilities
Coordinate projects and visits with customers and local resources.
Oversee the installation and commissioning of technology solutions at customer facilities and testing/demo locations.
Attend meetings while on site to keep remote groups informed.
Engage with customer stakeholders and their employees to establish a strong presence as the primary technical resource on site.
Provide troubleshooting assistance for local service teams and work with Engineering as needed.
Site-specific programming, testing firmware, conduct server and equipment software configurations or updates, and review customer materials such as warehouse layout CAD drawings.
Analyze and interpret data to support inquiries and decisions being made by customers and other departments.
Record customer experiences, test results, status updates and share with team.
Present high level updates to Management regarding status of projects.
Assist with onboarding customer end users and stakeholders to achieve their buy-in and comfort with new technology.
Minimum Qualifications
2-4 years related experience
Bachelor's degree (Computer Science, IT or Engineering) - or equivalent experience will be considered
Must have valid driving privileges
Extensive Travel and Overnight Stays (over 20%)
Preferred Qualifications
A four year degree in Electronics, Information Technology, or Engineering.
Advanced computer skills, interpersonal skills, and technical field experience in the lift truck industry are desired.
Must be self-motivated to made big picture decisions without direct supervision and should be comfortable speaking in front of larger groups.
If you have any questions regarding this position, please contact Jodie Zofkie in the Human Resources Department at
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