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Data Entry and Word Processing

4 months ago

Albany, United States Nexus Staff Full time

Job Title: Data Entry and Word Processing
Employment Type: Contract
Work Hours: 40 hrs./week
Work site: 100% Onsite
Location: 1220 Washington Ave, building 5, Floor 3, Albany NY 12226
Job Duration: 1 Year
Closing: 04/26/2024.

Minimum Education:
  • High school diploma or equivalent.

Work Experience:
  • Three years of full-time experience in a customer service role involving explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts.
  • Applicants with degrees or college semester credit hours will be credited with experience as follows:
• 30 semester credit hours – 1 year experience
• 60 semester credit hours – 2 years' experience
• 90 semester credit hours – 3 years' experience

Job Duties:
  • Respond to written and verbal inquiries and complaints from applicants, licensed entities, and various stakeholders.
  • Answer questions from applicants on the requirements of various licensure programs; assist applicants in completing applications.
  • Review of license applications and ensure applications are complete; follow up with applicants to correct deficiencies.
  • Review applicant's criminal justice history (including coordinating submission of fingerprints with Division of Criminal Justice Services).
  • Research database for other cannabis businesses located near applicants.
  • Review application locations to ensure they are in compliance with local laws.
  • Make corrections to resolve problems in processing applications.
  • Provide preliminary application recommendations to supervisory staff.
  • Work closely with other program units when needed.
  • Complete other special projects; as assigned.


Preferred Skills:
  • Excellent verbal and written communication skills.
  • Proficient in data entry and word processing software (e.g., Microsoft Office Suite).
  • Knowledge of cannabis laws, regulations, or related fields is a plus.

Misc. Information:
  • Monday to Friday between 8:00 am - 5:00 pm, totaling 40 hours weekly.
  • Job location is close to CDTA Bus Line.
  • Free parking facility is available at the work site location.
  • Background checks will be required for all candidates selected for these positions.
  • Interviews will be conducted via Webex or similar virtual platforms.
  • Training is provided to the candidate.

The Nexus Staff Difference:
  • Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
  • We offer weekly payments via ACH (Automated Clearing House).
  • Serving as Prime Vendors to New York State and New York City for over 10 years.