Leadless Clinical Specialist, CRM

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

WHAT YOU’LL DO

The Leadless Clinical Specialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of Abbott leadless technology. The Leadless Clinical Specialist works closely with internal and external customers to drive therapy adoption and procedural success. For this position you will need to be based in one of the following states: IN; IL; OH MN; WI; PA and easy access to an airport.

Job Duties:

Develops and manages strategic programs to educate healthcare providers on indications for products to maximize adoption of the leadless CRM portfolio.

Provide clinical expertise for current and new customers.

Ability to work with customers to influence the outcome of procedures through presentations, data-driven analysis and deep product knowledge.

Provide technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes. 

Provide support for site performance and facilitate safe growth. Assist in education and training activities with physicians, support staff and Abbott personnel. Stays abreast of and communicates clinical data regarding overall leadless CRM products. 

Therapy expert on products, hospital electronics system, device implantation, technology, patient indications, patient selection, reimbursement, and programming.

Educates physicians, nurses, educators, and other health care providers on the indications and selection of patients that are candidates for therapy.

Provide product and therapy technical support and service, including consultation at staff in-services and physician seminars.

Coordinate/deliver/implement programs and resources to facilitate market expansion and therapy access.

Provide market intelligence for fine-tuning of therapy training and expansion plans.

Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post procedures. Develops and maintains comprehensive clinical and technical product knowledge. Understands current published leadless CRM and relevant literature. Recognizes and understands competitive products, industry trends, and leadless CRM portfolio.

Liaison with marketing for technology improvements and next generation needs. Complete administrative reporting as assigned.

Exercises judgment in planning and organizing work; monitors performance and reports status.

Uses best business practices to ensure success and cost effectiveness in areas of responsibility.

Ensures employee compliance with Abbott policies and practices.

Job Duties:

Develops and manages strategic programs to educate healthcare providers on indications for products to maximize adoption of the leadless CRM portfolio.

Provide clinical expertise for current and new customers.

Ability to work with customers to influence the outcome of procedures through presentations, data-driven analysis and deep product knowledge.

Provide technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes. 

Provide support for site performance and facilitate safe growth. Assist in education and training activities with physicians, support staff and Abbott personnel. Stays abreast of and communicates clinical data regarding overall leadless CRM products. 

Therapy expert on products, hospital electronics system, device implantation, technology, patient indications, patient selection, reimbursement, and programming.

Educates physicians, nurses, educators, and other health care providers on the indications and selection of patients that are candidates for therapy.

Provide product and therapy technical support and service, including consultation at staff in-services and physician seminars.

Coordinate/deliver/implement programs and resources to facilitate market expansion and therapy access.

Provide market intelligence for fine-tuning of therapy training and expansion plans.

Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post procedures. Develops and maintains comprehensive clinical and technical product knowledge. Understands current published leadless CRM and relevant literature. Recognizes and understands competitive products, industry trends, and leadless CRM portfolio.

Liaison with marketing for technology improvements and next generation needs. Complete administrative reporting as assigned.

Exercises judgment in planning and organizing work; monitors performance and reports status.

Uses best business practices to ensure success and cost effectiveness in areas of responsibility.

Ensures employee compliance with Abbott policies and practices.

EDUCATION AND EXPERIENCE YOU’LL BRING

Bachelor’s degree in a relevant technical field, engineering) or equivalent/related experience

3-5 years clinical medical device experience or equivalent, ideally with CRM products

A comprehensive ability to analyze and evaluate technologically complex devices

Ability to collaborate and work with others effectively

High-level of comfort in navigating the medical environment, to include labs and hospital settings

Proven success displaying confidence in leading & influencing customers; ability to confidently provide guidance to course correct as needed

Ability to prepare and present effectively written and verbal communications.

Thorough familiarity with medical device industry policies, operations and procedures.

Expert verbal and written communication, interpersonal and presentation skills.

Demonstrated working knowledge of frequently used personal computer programs and applications, such as, Microsoft Office.

This position requires a considerable amount of business travel.

Professional training/education certification or designation.

Previous sales experience and/or demonstrated business acumen

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

Training and career development , with onboarding programs for new employees and tuition assistance

Financial security through competitive compensation, incentives and retirement plans

Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

Paid time off

401(k) retirement savings with a generous company match

The stability of a company with a record of strong financial performance and history of being actively involved in local communities

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