Claims Representative

3 weeks ago


Cincinnati, United States Great American Insurance Group Full time

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's focus on the trucking industry started in the early 1990s with the development of a trucking physical damage policy. Backed by the financial strength of the Company, but solely built and focused on the trucking industry, the Trucking Division has grown to be a leader in providing best-in-class truck insurance products to independent contractors.

Great American's Trucking Division provides the products and services needed by the long-haul trucking industry, particularly independent contractors, to get them back on the road faster.

We are currently seeking a Claims Representative/ Sr. Claims Representative to join the Non-Trucking Liability Claims team in our Cincinnati, OH office.

Benefits Include:

Competitive pay rates

Medical, dental, and vision plans

Excellent 401(k) plan

19 days of paid time off accrued, plus 8 paid holidays per year

Employee wellness programs and more

Essential Job Functions and Responsibilities

Investigates and maintains claims:

Reviews and evaluates coverage and/or liability.

Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) in the investigation of claims. 

Works toward the resolution of claims files, and may attend arbitrations, mediations, depositions or trials as necessary.

May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.

Conveys simple to moderately complex information (coverage, decision, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.

Ensures that claims payments are issued in a timely and accurate manner.

Ensures that claims handling is conducted in compliance with applicable statues, regulations and other legal requirements, and that all applicable company procedures and policies are followed.

Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Liberal Arts, Business or a related discipline.

Experience: Generally, 6 months to 6 years of related experience.

This job is non-exempt in California, Colorado, New York, Washington

Business Unit:

Trucking

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.


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