RCIS Crop Underwriting Account Service Associate
Found in: Talent US C2 - 2 weeks ago
RCIS Crop Underwriting Associates perform various tasks. Responsibilities include reviewing and evaluating crop insurance policies, while adhering to company policies, state, and federal guidelines within their established authority.
This position is a hybrid model that supports a blend of in office and remote work from one of the following office locations: Sioux Falls, SD or Fresno, CA area.
In this role you will be responsible for:
Ensure complete and accurate crop insurance policy underwriting by reviewing applications, written agreements, policy change forms, actual production history (APH) databases, acreage reports (AR), gathering missing information, resolving inconsistencies, and outlining next steps.
Respond to and process requests from claims and compliance departments related to the underwriting of policies.
Rectify errors and issues identified in the Federal Crop Insurance Corporation (FCIC) Error Report.
Specific duties as assigned by the leadership team to underwrite and support regional specialty crops. Regional specializations, i.e., Category C crops, whole-farm revenue protection, or Livestock Products.
Underwriter supports broker/agent/distributor/customer interactions by providing outstanding customer service skills.
Basic Qualifications:
Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
AND
Knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications:
Insurance industry knowledge applicable to crop and/or agricultural underwriting rules and procedures
Knowledge of agriculture, livestock, and/or multi-peril crop insurance and specialty programs
Superior skills in relationship building, active listening with customers and co-workers
Strong verbal and written communication skills
Customer service experience
Enjoys working with details and providing accurate data and/or information in a timely manner
Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat
Ability to multi-task
5% Travel
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().
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