Associate Director of Online Students Enrollment and Engagement
2 weeks ago
Job Req ID:
113985
Associate Director of Online Students Enrollment and Engagement
To lead the admissions, recruitment, and student experience for online degree programs. We are seeking an whowill report to and support the Executive Director of Online/Distance Learning in marketing, admissions, recruitment, and student engagement functions for JHU SAIS online degree programs. The incumbent will work collaboratively with Student Services, Advising, Admissions, Marketing, other internal groups, program faculty, and outside partners to create and maintain a cohesive, well-planned and well-communicated student experience. Requires the ability to practice independent thinking and creative approach to addressing third party vendor relationship management, marketing, recruitment, admissions, student needs, engagement and retention.
The successful candidate must be able to collaborate, communicate effectively, prioritize multiple tasks, take a proactive approach to work assignments, and take initiative in the anticipation of future needs of online and distance learning at SAIS as programs grow and evolve.
*This position will be located in Washington, DC with a hybrid schedule.
Specific Duties & Responsibilities
Online Student Experience Management (45%)
Serve as the first point of contact to address student attrition. Collaborate with faculty academic program lead and OPM Student Services team to address student needs. Connect students to appropriate resources. Follow-up with students and internal partners to ensure that all matters are resolved timely and appropriately. Serve as an advocate for online students within University communities. Build relationship and engage with program alumni to drive recruitment and career development, and networking opportunities for current and future students. Maintain a comprehensive calendar of co-curricular programs, training, events, services and resources that are relevant to online students. Coordinate and facilitate the online students participation in the SAIS residency and graduation events.Online Student Admissions and Enrollment Management (40%)
Collaborate with the Executive Director of Online Learning to Identify strategies for marketing, admissions, and recruitment. Evaluate all existing admissions and recruitment processes to ensure seamless and effective implementation. Liaise with OPM vendor in ensuring implementation of the admissions and recruitment lifecycle. In collaboration with SLATE System Administrators, maintain and inform system integration and implementation for the admissions and recruitment processes. Develop queries and reports for online programs admissions and recruitment processes. Lead and coordinate new and annual enrollment communication plans for new and continuing student experience. Lead, coordinate and produce information sessions. Create and co-present information sessions in collaboration with the faculty academic program Lead. Responsible for presenting program specific recruitment and admissions information to prospective students. Interview student applicants, review applicant files, and recommend acceptance or denial based upon admissions criteria. Serve as the first POC for the OPM Admissions and Recruitment Teams. Ensure that all admissions and recruitment efforts incorporate diversity and serve the needs or target diverse populations to the fill the in-coming applicant pool. Create a weekly report and update the Executive Director on all admissions- and recruitment-related activities. Academic Program Support (10%)
Other Duties (5%)
Special Knowledge, Skills, & Abilities
Ability to transparently collaborate and influence multiple stakeholders.
Solution driven, detail-orientated, analytical problem-solver.
Student-centered approach to collaborating with the various stakeholders.
Effective organizational and time-management skills.
Ability to manage several projects with competing deadlines at the same time.
Minimum Qualifications
Master's or Ph.D. in education or specific field related to program. Five year's experience in all aspects of academic program administration. Supervisory experience preferred. Additional experience may substitute for education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Experience in online programs admissions and recruitment. Masters from an accredited university, preferably in the field of marketing, business, communications, and other related fields.
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins Universitys salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: .
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the .
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
-
Associate Director of Online Students Enrollment
3 weeks ago
Washington, United States Johns Hopkins University Full timeTo lead the admissions, recruitment, and student experience for online degree programs. We are seeking an **_Associate Director of Online Student and Engagement_** **who** **will report to and support the Executive Director of Online/Distance Learning in marketing, admissions, recruitment, and student engagement functions for JHU SAIS online degree programs....
-
Manager, Student Engagement
2 months ago
Washington, United States Certified Financial Planner Board of Standards, Inc. Full timeUnder limited supervision the Manager of Student Engagement serves as the CFP Board champion to drive great outcomes for current and prospective college and university students pursuing financial planning careers. This position will oversee activities and programming that supports and enhances student enrollment and experience in the financial planning and...
-
Manager, Student Engagement
4 weeks ago
Washington, United States Certified Financial Planner Board of Standards, Inc. Full timeUnder limited supervision the Manager of Student Engagement serves as the CFP Board champion to drive great outcomes for current and prospective college and university students pursuing financial planning careers. This position will oversee activities and programming that supports and enhances student enrollment and experience in the financial planning and...
-
Student Engagement Specialist
4 days ago
Washington, United States The Catholic University of America Full timePosting Title: Student Engagement Specialist Overview: Serves as the principal liaison to prospective students and their families. Assists in growing enrollment through various recruitment efforts both on and off campus: visiting area high schools, keeping up-to-date lists of arts programs around the country with which to be in touch, attending performing...
-
Manager, Student Engagement
4 weeks ago
Washington, United States CFP BD OF STANDARD CTR FOR FINANCIAL PLANNING Full timeJob DescriptionJob DescriptionUnder limited supervision the Manager of Student Engagement serves as the CFP Board champion to drive great outcomes for current and prospective college and university students pursuing financial planning careers. This position will oversee activities and programming that supports and enhances student enrollment and experience...
-
Washington, United States National Association of latino Arts and Cultures Full timeAssociate Director for Audience and Engagement, SAWHM Grant / Salary: $141,022 to $212,100 Annually Provides leadership and direction to Curatorial Affairs in the planning, development, and execution of museum exhibitions, symposiums, and other scholarly content driven activities. Works with the curatorial, collections and conservation teams to formulate...
-
Director of Student Support
2 weeks ago
Washington, United States Community College Preparatory Academy Public Charter Schools Full timeJob title- Director of Student Support Services_ Reports to- Chief Academic Officer_ Salary- $90,000 - $105,000 annually_ About Us Welcome to the Community College Preparatory Academy, the first adult charter school in our region dedicated to the lifelong learning of under-accredited adults and the chronically unemployed. Our mission is to serve adult...
-
Assistant Director for Student Outreach
4 weeks ago
Washington, Washington, D.C., United States Georgetown University Full timeAssistant Director for Student Outreach - Georgetown University Graduate School of Arts & Sciencesremote typeHybridlocationsMain Campustime typeFull timejob requisition idJR17510Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C.,...
-
Director of Learning and Engagement
2 days ago
Washington, United States Transformhc Full timeThank you for your interest in working at Transform Health. Director of Learning and Engagement Transform Health is a mission-driven, nationally certified, women and minority-owned health care consulting firm based in Sacramento, California. Our mission is to drive systems change to create healthy communities. The Director of Learning and Engagement will...
-
Student Services Associate I
1 week ago
Washington, United States The Catholic University of America Full timePosting Title: Student Services Associate I Overview: **Responsibilities**: - Provides comprehensive customer service to all constituents in the areas of student records and student accounts. - Performs service functions in accordance with standards set by the Director and Assistant Directors in the areas of: - Enrollment assistance (including Consortium,...
-
Washington, United States Capital City Public Charter School Full timeCapital City is looking for innovative, experienced, and passionate staff members! At Capital City, we challenge the status quo every day. Our staff are skilled, compassionate, solutions-oriented, and unwavering in their commitment to give children of all ages, all backgrounds, and all abilities the education they need to thrive. If you want to help...
-
Student Services Associate I
2 weeks ago
Washington, Washington, D.C., United States The Catholic University of America Full timePosting Title:Student Services Associate I Overview:Responsibilities: Provides comprehensive customer service to all constituents in the areas of student records and student accounts. Performs service functions in accordance with standards set by the Director and Assistant Directors in the areas of:Enrollment assistance (including Consortium, Study Abroad,...
-
Associate Dean of Students
2 weeks ago
Washington, United States The Catholic University of America Full timePosting Title: Associate Dean of Students Overview: The Associate Dean serves as a leader and educator for essential university programs and services; serves as an institutional resource for staff and students; supports and promotes the mission and vision of CUA; and contributes positively to the CUA community of research, teaching, learning and service to...
-
Associate Dean of Students
2 days ago
Washington, United States The Catholic University of America Full timePosting Title: Associate Dean of Students Overview: The Associate Dean serves as a leader and educator for essential university programs and services; serves as an institutional resource for staff and students; supports and promotes the mission and vision of CUA; and contributes positively to the CUA community of research, teaching, learning and service to...
-
Student Enrollment Supervisor
1 month ago
Washington, United States Odle Management Full timeJob DescriptionJob DescriptionOdle Management – A subsidiary of Eckerd ConnectsReports to the Center Director and is a salaried, exempt position. Responsible for organizing, planning, administering, and supervising the OA Department through cohort enrollment and case management efforts. Demonstrates ongoing commitment to preparing young people for the...
-
Washington, United States Georgetown University Full timeLocated in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the...
-
Washington, United States Capital City Public Charter School Full timeCapital City is looking for innovative, experienced, and passionate staff members! This is a 12-month position which is exempt and therefore not eligible for overtime pay under the provisions of the Fair Labor Standards Act. **Why work at Capital City?** - ** Work hard and achieve results, together!** At Capital City, staff members work on collaborative...
-
Assistant Director, Student Organization Leadership
2 months ago
Washington, United States The Catholic University of America Full time**Posting Title**: Assistant Director, Student Organization Leadership Overview: The Assistant Director serves as a leader and educator for essential university programs and services; serves as an institutional resource for staff and students; supports and promotes the mission and vision of CUA; and contributes positively to the CUA community of research,...
-
Student Services Associate I
2 months ago
Washington, United States Catholic University of America Full timePosting Title Student Services Associate I & Curriculum Assistant Overview The Office of Enrollment Services serves students and their families, alumni, staff, faculty, and the general public in the areas of student records, registration, and student financial services. This position will provide academic and financial service to all Enrollment Services...
-
Student Services Associate I
4 weeks ago
Washington, United States Catholic University of America Full timePosting Title Student Services Associate I & Curriculum Assistant Overview The Office of Enrollment Services serves students and their families, alumni, staff, faculty, and the general public in the areas of student records, registration, and student financial services. This position will provide academic and financial service to all Enrollment Services...
