Staff Technical Program Manager

4 days ago

Hoboken, United States Walmart Full time

What you'll do...

Position: Staff Technical Program Manager

Job Location: 221 River Street, Hoboken, NJ 07030

Duties: Develop and own the Leadership of the Developer Platform’s Operational Excellence (OE) Process for meetings, metrics, and reporting. Manage the end-to-end incident process, including xMatters Notifications, Incident Responses, ServiceNow Incidents, and Resolution tracking for the OE Process and Problem Resolution Space. Define Service Level Agreements (SLAs) for the Business Apps Platforms. Manage the Contact Center (CC) and IVR Programs using product backlog management tools like Jira and Confluence for the planning, execution, and release transparency and implementation of full the Software Development Lifecycle (SDLC). Define non-functional requirements deployed for platforms, MLS, MMS, Spotlight, and xMatters (paging tool) for P0/P1. Interact with Walmart Application Development Teams, Product Owners, Leaders, and Executive Sponsors for team communications and escalations. Develop detailed project plans and breakdown work with milestones, deliverables, dependencies, deliverables, and dates. Work with engineering teams to define clear program scopes and schedules. Develop and understand end-to-end cloud product ecosystems. Leverage understanding of SSO, architecture, capacity management, containers, telemetry and application management, high vulnerabilities, and deployments to support Operational excellence (OE) tickets and processes. Manage stakeholders and related agreements and perform retrospectives to facilitate continuous improvements in delivery. Develop and manage programs that support application migrations to clouds and leverage understanding of security, CI/CD, technical escalations, and private and public cloud managed services on Azure, GCP, and Openstack Kubernetes platform. Develop the product vision, strategy, and roadmap for assigned product area in support of corporate goals and objectives. Help teams with technology component decompositions and Service Now decompositions. Execute plans, feedback loops, and transparency. This position does not supervise employees.

Minimum education and experience required: Master’s degree or the equivalent in Computer Science, Information Technology, Engineering (Any), Computer Information Systems, or related area and 3 years of experience in engineering, engineering program management, technical program management, product management, or related area; OR Bachelor’s degree or the equivalent in Computer Science, Information Technology, Engineering (Any), Computer Information Systems, or related area and 5 years of experience in engineering, engineering program management, technical program management, product management, or related area.

Skills required: Experience engineering software solutions and deploying them to public and private cloud platforms. Experience managing the delivery of cloud solutions utilizing Container based and Orchestration techniques including Docker and Kubernetes. Experience creating Real-Time analytic dashboards for leadership using Grafana, Prometheus, and Tableau. Experience leading engineers in the development and implementation of multiple software programs using Jira, ServiceNow, Change Control, and DevOps for program success. Experience implementing project management techniques to bring in process by leveraging models including Waterfall, Agile, Scrum, Kanban, SDLC, ITIL, and Scaled Agile. Experience implementing Conflict Resolution and Build and Release Management to avoid blockers. Experience implementing security policies and assessments on infrastructure, applications, and cloud solutions. Experience improving Cloud Service through the Operational Excellence (OE) process. Experience implementing threat modelling and executing attack surface analysis, secure designs, and Vulnerability Assessments and Identification. Experience managing firewall and security changes in public clouds and private clouds. Experience developing automatic deprovisioning and provisioning, access review, and access approval workflows. Experience implementing frameworks to support cloud security, user account audits, elevated accounts, and access management. Employer will accept any amount of experience with the required skills.

#LI-DNP #LI-DNI

Wal-Mart is an Equal Opportunity Employer.

  • IT Manager

    3 weeks ago

    Hoboken, United States Auburn Technical Services Full time

    IT Manager Location: Hoboken, NJ Description SUMMARY Work closely with the Head of IT and Deputy Head of IT to provide management control and support across all domains of Information Technology, including but not limited to Application Development, Architecture, Data, Infrastructure, Strategy, Planning, Project & Program Management,...

  • IT Manager

    2 weeks ago

    Hoboken, New Jersey, United States Auburn Technical Services Full time

    IT ManagerLocation:Hoboken, NJDescriptionSUMMARYWork closely with the Head of IT and Deputy Head of IT to provide management control and support across all domains of Information Technology, including but not limited to Application Development, Architecture, Data, Infrastructure, Strategy, Planning, Project & Program Management, Analysis, Resource...

  • Audit Manager, CPA

    2 weeks ago

    Hoboken, New Jersey, United States International Staff Consulting Full time

    AUDIT SENIOR MANAGER / DIRECTOR Our client is a New York City based Accounting and Advisory Services firm with offices in NYC, Long Island and South Florida. As full-service Accounting and Advisory professionals, they provide a complete range of top-tier advisory, tax and financial reporting services. Our client is consistently recognized as one of the "Best...

  • Technical Manager

    4 weeks ago

    Hoboken, New Jersey, United States Skim Full time

    Company DescriptionDo you get excited from working with the most complex research methodologies out there? Do you like to figure out what complex method best fits a research problem? Join SKIMs Methodology and Analytics team in the US as Technical ManagerWho are weSKIM is a fast-growing marketing research consultancy with offices in the US, Europe, Asia and...

  • Technical Manager

    3 months ago

    Hoboken, New Jersey, United States Skims Full time

    Company DescriptionDo you get excited from working with the most complex research methodologies out there? Do you like to figure out what complex method best fits a research problem? Join SKIMs Methodology and Analytics team in the US as Technical ManagerWho are weSKIM is a fast-growing marketing research consultancy with offices in the US, Europe, Asia and...

  • Program Manager

    5 hours ago

    Hoboken, United States Stevens Institute of Technology Full time

    Job Description This position offers a highly qualified individual the opportunity to perform in a critical role within the Systems Engineering Research Center (SERC) and Acquisition Innovation Research Center (AIRC) at Stevens Institute of Technology. The Program Manager must have a collaborative personality, excellent communication skills with the ability...

  • Technical Lead

    4 days ago

    Hoboken, United States APN Consulting Full time

    Direct Client Requirement Position: Technical Lead Location: Remote (Ireland/India) Type: Contract Lead Applications Developer owns the design of the application and is responsible for the implementation with the development team and ensure the design is properly incorporated into the deliverables Act as technical design authority collaborating with the...

  • Staff, Product Manager

    2 weeks ago

    Hoboken, United States Walmart Full time

    Position Summary... What you'll do... As **Staff Product Manager**, you'll be part of the Walmart Product team creating the digital products, services and platforms that help revolutionize how our Merchandising team operates. You'll own developing the solution space to a problem the merchandising organization faces. This role will lead the workstream...

  • Program Manager

    3 weeks ago

    Hoboken, United States Computers For People Full time

    Job Description Job Description Overview: Are you driven to narrow the digital gap in New Jersey and New York City? Computers 4 People, a leading non-profit committed to digital inclusion, seeks a proactive and innovative Program Manager for our Hoboken office. This role is responsible for managing and expanding all programs serving New Jersey and New York...

  • Program Manager

    1 month ago

    Hoboken, United States Plug and Play Tech Center Full time

    WHO WE ARE: Plug and Play (PNP) Tech Center is the largest global innovation platform and one of Silicon Valley's most active early stage investors. We bring together the best start-ups and the world's largest corporations to create meaningful connections that help top companies innovate and meet their strategic goals. We are on a mission to bring the...

  • Program Manager

    4 weeks ago

    Hoboken, United States Plug and Play Tech Center Full time

    WHO WE ARE: Plug and Play (PNP) Tech Center is the largest global innovation platform and one of Silicon Valley's most active early stage investors. We bring together the best start-ups and the world's largest corporations to create meaningful connections that help top companies innovate and meet their strategic goals. We are on a mission to bring the...

  • Program Manager

    4 weeks ago

    Hoboken, United States Computers For People Inc. Full time

    Job DescriptionJob DescriptionOverview:Are you driven to narrow the digital gap in New Jersey and New York City? Computers 4 People, a leading non-profit committed to digital inclusion, seeks a proactive and innovative Program Manager for our Hoboken office. This role is responsible for managing and expanding all programs serving New Jersey and New York...

  • Junior Technical Writer

    5 days ago

    Hoboken, United States Semperis Full time

    Semperis focuses on creating an employee experience that is aligned with our vision—being a **Force for Good**— starting with being a good workplace. Semperis is recognized as one of America’s Fastest-Growing Cybersecurity Companies on the Inc. 5000 List, a DUNS 100 top Start Up to work for and Inc. Best Workplace for multiple years. We are looking...

  • Senior Technical Product Manager, Core Data Ingestion Platform

    2 weeks ago

    Hoboken, United States Score Media and Gaming Inc. Full time

    About the Role & Team Our mission on the Core Data Ingestion Platform team is to centralize third party data ingestion and establish a single source of truth for sports data. As a Senior Technical Product Manager on the team, you will have the opportunity to work closely with talented and friendly developers to learn more about the cutting edge technology...

  • Staff, Product Manager

    4 weeks ago

    Hoboken, United States Walmart Full time

    Position Summary... What you'll do... **We are looking for a **Staff, Product Manager - Digital Identity & Walmart P ay **to join the Financial Services Product org. This individual will build a zero-to-one c ustomer experience that ties together multiple customer data initiatives and standardizes the way we know our customer. In addition, the role will be...

  • Lead Technical Support Engineer

    4 weeks ago

    Hoboken, United States NICE Full time

    At NICE, we dont limit our challenges. We challenge our limits. Constantly. Were relentless. Were ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if youre like us, we can offer you the kind of challenge that will light a fire within you. Lead Technical Support Engineer - NYC Public Safety Job...

  • Programs Coordinator

    3 weeks ago

    Hoboken, United States Hoboken Dual Language Charter School Full time

    **IMMEDIATE HIRE*** The Programs Coordinator oversees all aspects of the school’s Aftercare, Enrichment, Clubs and Camp programming: Planning, logistics, communication, implementation, and day to day oversight. This is a 12-month position that reports to the Director of Operations. Responsibilities include (but are not limited to): - Identify and build...

  • Technical Support Specialist

    2 months ago

    Hoboken, United States Prophet Exchange Full time

    **Technical Support Specialist** * Hoboken, NJ - Remote OK * Full-Time * Customer Experience * Technical Support Specialist **Technical Support Specialist**The Technical Support Specialist will be in charge of assisting high volume players, institutions, VIPs and/or any player who wishes to trade via Prophet's public API. The role is similar to that of...

  • Technical Support Specialist

    2 weeks ago

    Hoboken, New Jersey, United States Prophet Exchange Full time

    **Technical Support Specialist** Hoboken, NJ - Remote OK Full-Time Customer Experience Technical Support Specialist **Technical Support Specialist**The Technical Support Specialist will be in charge of assisting high volume players, institutions, VIPs and/or any player who wishes to trade via Prophet's public API. The role is similar to that of an...

  • Technical Support Specialist

    4 weeks ago

    Hoboken, United States Prophet Exchange Full time

    **Technical Support Specialist** * Hoboken, NJ - Remote OK * Full-Time * Customer Experience * Technical Support Specialist **Technical Support Specialist**The Technical Support Specialist will be in charge of assisting high volume players, institutions, VIPs and/or any player who wishes to trade via Prophet's public API. The role is similar to that of...