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Junior Technical Writer

3 months ago

Hoboken, United States Semperis Full time

Semperis focuses on creating an employee experience that is aligned with our vision—being a **Force for Good**— starting with being a good workplace. Semperis is recognized as one of America’s Fastest-Growing Cybersecurity Companies on the Inc. 5000 List, a DUNS 100 top Start Up to work for and Inc. Best Workplace for multiple years.

We are looking for a Junior Technical Writer to join our team.

**What you will be doing**:
Technical Writers at Semperis are primarily responsible for researching and writing the original content for technical product documentation that explains complex computer software solutions. Our writers are self-motivated, willing to take on new challenges, and adaptive to a fast-paced, rapid development environment where advanced

communication skills and positive team collaboration are essential.

**You will be responsible for**:

- Write, review, and maintain technical product documentation.
- Develop and maintain a strong understanding of products and customer usage.
- Ensure usability of documentation by verifying a document’s content against the actual product.
- Adhere to technical documentation standards.
- Identify contradictions, technical omissions, and inaccuracies in documentation.
- Conduct technical reviews of documentation to ensure consistent quality of the documentation set.
- Contribute to setting the standards and development procedures for technical product documentation.
- Collaborate with peers to improve documentation development process to increase efficiency and quality of product documentation.
- Review, edit, and proofread materials.

**What you will bring to the table**:

- Excellent writing and editing skills; strong organization skills.
- Has an inquiring mind with meticulous attention to detail.
- Ability to formulate questions that focus on documentation omissions and inadequacies.
- Ability to juggle multiple tasks, tight deadlines, and surprises with ease.
- Ability to use creativity in the preparation of documents while remaining compliant with company standards.
- Demonstrates strong computer skills, knowledge of desktop publishing, and desktop publishing tools.
- Knowledge of agile software development methodologies and source control systems.
- Ability to work independently with limited supervision.
- Excellent oral communication skills, good presentation skills, and good conflict-resolution skills.
- Ability to work with and communicate effectively with a team of developers and SMEs located around the world.

**Bonus Points**:

- Undergraduate degree or equivalent experience with an emphasis in English, Education, Journalism, or Information Management.
- Knowledge of topic-based authoring.
- Knowledge of help authoring and desktop publishing tools, such as MadCap Flare, Adobe Acrobat Pro, Word.

With teams around the world, you’ll be working alongside top global talent in Cybersecurity and Identity Access Management.

If you are a purpose-driven person who always sees the glass as half full, seizes opportunities, and has an urge to learn and develop your skills while managing a balanced, healthy life—we’d love to meet you.

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