Practice Technology Specialist

5 months ago

Charlotte, United States Holland & Knight LLP Full time

Description

:

This Practice Technology Specialist will work in close collaboration with the entire Knowledge & Innovation team. This role will assist with providing oversight for the firm’s legal technology portfolio.

Key Responsibilities and Essential Job Functions:

Oversee management of the firm’s legal technology portfolio, including but not limited to extranets, document automation, process automation, enterprise search, drafting tools, and deal rooms as assigned by the Director of Practice Technology Perform application administration duties for legal tools and work with teams implementing new tools. Collaborate with the Practice Acceleration Team, practice groups, Information Technology, training and development, and other internal teams as well as vendors, as necessary. Participate in legal technology work and knowledge management problems/projects of diverse scope. Special project and duties as assigned.

Required Skills:

Strong overall written and oral communication skills including the ability to communicate technical or complex subject matter in business terms. Possess analytical and problem-solving skills. Strong customer service orientation and skill in effectively serving a diverse customer base.

Required Qualifications & Education:

Bachelor’s degree (in Computer Science, Information Systems, or related field) or equivalent experience Minimum of 3 years of information technology experience Experience communicating and working with geographically diverse and virtual teams. Experience using Microsoft Windows 10, Microsoft Office Suite, and Microsoft Teams Demonstrated ability and interest in learning new applications. Work well with others in a team environment requiring minimal supervision. The ability to prioritize/coordinate deadlines and track the progress of tasks. Ability to demonstrate attention to detail and accuracy. Ability to establish and maintain effective working relationships at all levels, across the firm. Must maintain the confidentiality of work-related information and materials.

Preferred Qualifications & Education:

Minimum of 3 years of legal industry and legal technology experience preferred.

Physical Requirements:

Ability to sit or stand for extended periods of time. Moderate or advanced keyboard usage Capable of traveling for business when necessary

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

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