Supervisor

2 weeks ago

Norcross, United States ServiceMaster Maintenance Systems by Nielsen Full time
Company and Culture


For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

We Are Committed to our customers and are guided in all we do by their needs.

We Are Complete and seek to provide exceptional service and engage in proactive behavior.

We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.

We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction

  • Paid Training • Competitive Pay • Flexible Schedules • Career Path Opportunities • Positive Atmosphere •
 

Job Position Description:


Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stay on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities


  • Training cleaners on ServiceMaster’s standards, products, processes and procedures
  • Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
  • Train cleaners on task schedules specific to individual accounts
  • Perform inspections and give constructive performance feedback to staff members
  • Make necessary adjustment in case of call off or no shows and fill-in for absent cleaner, if necessary
  • Respond to customer complaints and request in a timely and caring manner
  • Ensure compliance with safety and OSHA regulations
  • Use proper PPE where required
  • Opens and locks facilities, enable and disable security system as required.
  • 1-2 years’ experience as a custodian, janitor, housekeeper a plus but not required
  • Will provide on the job training to those with strong work ethic and willingness to learn.
  • Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
  • The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
  • Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
  • Has respect and understanding for co-workers and customers
  • Must be able to communicate in English. Bilingual in Spanish is a plus.
 

Physical Demands and Qualifications:


  • Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
  • Ability to read cleaning instructions
  • Ability to differentiate between cleaning products and uses
 

Disclaimer


The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.   

Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.  

We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

 

 

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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