Shallow Subsidy Case Manager

3 weeks ago

St Louis, United States Archdiocese of St. Louis Full time

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability. 

Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals. 

 

St. Patrick Center, a ministry of Catholic Charities, is a USA Today 2024 Top Workplaces winner We are recognized as a multi-year St. Louis Post Dispatch Top Workplaces for our Purpose and Values, having received this distinction consecutively in 2022 and 2023. We are valued by employees for our culture excellence as demonstrated by winning the Top Workplace's Culture Excellence awards for Employee Appreciation, Employee Well-Being, Work-Life Flexibility, Professional Development, and Innovation in 2023. St. Patrick Center has also gained recognition as a 2023 Top Workplaces Woman-Led organization, Regional award, and Nonprofit Industry award winner. 

Job Summary

St. Patrick Center, a ministry of Catholic Charities, is hiring a case manager for our Supportive Services for Veteran Families (SSVF) team in our Shallow Subsidy program. We are looking for candidates with exceptional interpersonal skills for the position of Shallow Subsidy Case Manager. The case manager will use best practices to assess the housing needs of veterans who are at risk of becoming or are currently unhoused, will utilize a wrap-around philosophy to assist veteran families in maintaining self-sufficiency and housing stability, will meet with the veteran families to develop a plan of care, and coordinate individualized services for housing and financial stability, among other duties. Moreover, the Shallow Subsidy Case Manager must have an interest in helping veterans reach their full potential. This position works Monday-Friday, a minimum of 20 hours per week. The wage is between $15 and $20 per hour.

Job Responsibilities
  • Make in-home visits to observe indicators of client’s progress.
  • Conduct monthly interviews with clients to help develop and monitor an Individual Service Strategy
  • Contribute to the ideas and processes of the Case Management (CM) team.
  • When needed assist with housing placement based on desires of clients.
  • Work with case management (CM) team to address long-term financial stability needs of client.
  • Work directly with veterans who require therapeutic interventions.
  • Coach clients in learning skills for problem solving and long-range planning.
  • Make appropriate referrals either to SPC Programs and Agency Partners
  • Responsibility for completion and goal attainment of indicators outlined in grant and individual housing goals.
  • Assist in all activities consistent with daily duties of CM team to include home visits, child programming (if necessary), family crisis, ongoing housing stability.
  • Assist and complete special case management projects as directed by supervisor.
  • Responsible for completion of departmental goals of case management as outlined by grants.
  • Assess the client’s strengths, desires, and immediate/long term needs.
  • Develop or contacting family and natural supports which exist in the community.
  • Collaborate with the Wrap-Around Team that was developed.
  • Receive input from CM team members regarding employment, housing, mentoring, substance abuse and other immediate/long term needs.
  • Document all referrals or services provided to client into the ECM.
  • Complete daily and monthly departmental paperwork
  • Update daily clients’ electronic files in ECM to include any types of contact with clients, services or any internal or external referrals.
  • Adhere to the strategies and goals outlined in Housing Plan
  • Assist team members in addressing needs of client by providing transportation, clothing, furniture, food, hygiene kits, job referrals or any other necessary referral like mentoring, substance use, mental health and advanced training opportunities.
  • Coach clients to make solid, well-informed decisions.
  • Refer client to additional resources to address other service needs, i.e., legal assistance, VA benefits, community substance use counseling, etc.
  • Research additional benefits available to enhance service being provided.
  • Engage client, family and natural supports in community setting when feasible and desired by client.
  • Participation in at least one Agency Sponsored Fundraising event per year.
  • Works with other Employment and Veteran Services Departmental staff
  • Works with the staff in other SPC programs
  • Networks with federal, state, and local agencies
  • •Other duties as assigned.
Job Requirements
  • College degree or 4 to 6 years equivalent professional experience required.
  • Knowledge of housing and other supportive service resources
  • Interest in helping veterans reach their full potential.
  • Excellent computer skills and ability to process large amounts of data
  • Ability to work well with a wide range of people in various settings.
  • Ability to perform effective case management.
  • Ability to follow, understand and meet grant requirements including paper work.
  • Ability to handle confidential information.
  • Ability to remain calm in stressful situations.
  • Ability to manage large caseload.
Skills Required for Success in Job
  • Driver License required (MO residents require Class E)
  • Reliable vehicle is required.
  • Current and valid auto insurance required.
  • Available to work part-time at least 20 hours per week.
Preferred Qualifications

• Minimum of one year’s experience working with individuals with mental illness preferred

St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability. 
  
Pre-Employment Screening 
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening. 

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