Help Desk Specialist

Job Summary:Home of the Innocents is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will play a vital role in supporting our IT infrastructure, providing troubleshooting assistance, and ensuring smooth computer operations across the organization.About the Role:This is a full-time position, Monday-Friday, 40 hours/week. The...

Job DescriptionJob DescriptionInsight Global is looking for Service Desk Specialists in the Louisville, KY area! Below is more information of what we are looking for in candidates and what to expect on a day to day in the role:MUST HAVES:1-2 years of experience in Service Desk, Help Desk, or Technical Support roleComplete shift flexibility (operating hours...

Job DescriptionJob DescriptionMUST HAVES:1-2 years of experience in Service Desk, Help Desk, or Technical Support roleComplete shift flexibility (operating hours 9am-4am EST : shift can fall anywhere within timeframe, weekends included)Experience with software & hardware supportAbility to build rapport with end-users/ exceptional phone communication...

Job DescriptionJob DescriptionInsight Global is seeking a Service Desk Specialist to support one of the larger organizations in the quick service restaurant industry. This role will be responsible for handling level 1 inbound calls/chats and accurately logging interactions within the company’s incident management system. The ideal candidate will have...

Job DescriptionJob DescriptionInsight Global is looking for Entry Level Service Desk Specialists in the Louisville, KY area! Below is more information of what we're looking for in a candidate along with the day-to-day responsibilities in the role:Desired Skills and Experience:1-2 years of experience in Service Desk, Help Desk, or Technical Support...

Overview Position exists to provide a centralized reporting and problem resolution facility to support users of Information Technology. User support will be given by researching, analyzing, and resolving Information Technology user problems. Individuals in this position record all calls received and initiate appropriate corrective action. Responsibilities...

PURPOSE OF THE POSITION: The Service Desk Specialist position provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts).JOB SIZE: This position is responsible for resolving 70% of events on first contact while ensuring excellent customer service.POSITION FUNCTIONS:Handle inbound events – 90%Handles Level 1...

PURPOSE OF THE POSITION: The Service Desk Specialist position provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts).JOB SIZE: This position is responsible for resolving 70% of events on first contact while ensuring excellent customer service.POSITION FUNCTIONS:Handle inbound events – 90%Handles Level 1...

PURPOSE OF THE POSITION: The Service Desk Specialist position provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts).JOB SIZE: This position is responsible for resolving 70% of events on first contact while ensuring excellent customer service.POSITION FUNCTIONS:Handle inbound events – 90%Handles Level 1...

*Description:* The Service Desk Technician I will provide a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also...

*Description:* The Service Desk Technician I will provide a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also...

Description:The Service Desk Technician I will provide a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also...

The Front Desk Receptionist is dedicated to the customer service and needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lessons sales. The Front Desk is the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with...

*Description:* The Service Desk Technician I will provide a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also...

The Tier 1 HR Helpdesk Agent is responsible for managing Tier 1 HR related queries (primarily calls) from the client employees, line managers, vendors and other 3rd parties’ basis the procedures defined, instructions provided and the knowledge base available. These queries relate to HR Policies, Employee Data Management, Payroll, Benefits, Learning and...

The Tier 1 HR Helpdesk Agent is responsible for managing Tier 1 HR related queries (primarily calls) from the client employees, line managers, vendors and other 3rd parties’ basis the procedures defined, instructions provided and the knowledge base available. These queries relate to HR Policies, Employee Data Management, Payroll, Benefits, Learning and...

The Tier 1 HR Helpdesk Agent is responsible for managing Tier 1 HR related queries (primarily calls) from the client employees, line managers, vendors and other 3rd parties’ basis the procedures defined, instructions provided and the knowledge base available. These queries relate to HR Policies, Employee Data Management, Payroll, Benefits, Learning and...

About Our OpportunityThe Service Desk Support Specialist is part of our Business Technology team and provides first-level system support, problem identification, resolution, or escalation to level two support. In this role, team members provide systems support to offices by reviewing/analyzing requests and providing solutions. Team members are responsible...

PURPOSE OF THE POSITION: The Service Desk Specialist position provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts).JOB SIZE: This position is responsible for resolving 70% of events on first contact while ensuring excellent customer service.POSITION FUNCTIONS:Handle inbound events – 90%Handles Level 1...

Medical Front Desk! Busy Women's care group in Downtown, Knoxville is seeking a experienced front desk clerk. The hours are Monday-Friday from 8am-4:30 pm or 7:30am 4pm Keeping patient records and accounts up to date, and ensuring treatment information is available Collecting patient charges and processing payments after treatment Helping patients fill...