US Strategic Bid Center Leader

Found in: Talent US C2 - 7 days ago


Seattle, United States Marsh McLennan Companies Full time

Description:

Mercer is seeking candidates for Strategic Bid Center Leader t0 lead the US Strategic Bid Center (SBC). This position can be based anywhere in the United States. 

This is a leadership role overseeing an experienced proposal center that supports all of Mercer’s lines of business across the United States. This group is a national shared service team of proposal strategists, project managers, content managers and a graphic design team who support Mercer US sales and retention activity.

What can you expect?

Lead the operational and strategic direction of the Strategic Bid Center including resource allocation across the teams’ services, operational process improvement, advancing best practices in proposals and finalist presentations including multimedia and other creative design services.  Lead a team of experienced managers to coordinate work assignments, establish and maintain quality standards, enforce policies and procedures around operational and compliance processes, innovate design deliverables for client needs, and ensure quality and brand standards are met. Mentor and coach colleagues across the team, providing actionable feedback regularly to continuously develop the capabilities and performance of the organization.  Support the intake and prioritization of resource assignments across a variety of support requests across multiple lines of business.  Manage the continual improvement of best practices and standards, keeping management apprised of progress and risks, partnering & communicating effectively with other leaders.

What is in it for you?

Work for a global company with excellent benefits and a dynamic culture Excellent growth/advancement opportunity Work with collaborative, intelligent, solutions-focused colleagues who truly care about the work, and each other, while maintaining work-life balance 

We will count on you to:

Support Mercer’s client management and sales teams in articulating how Mercer’s capabilities can help solve our client’s most strategic human capital and financial management challenges across all segments of the market. Partner with Mercer executive leaders to continuously expand the impact of the Strategic Bid Center in supporting client revenue growth and client retention. Provide strategic guidance to commercial leadership around process or deliverable improvements, including best practice design approaches for sales, coaching and training on how to use design or video to improve client experience with Mercer in sales and rebid situations. Actively enhance your skills, keeping abreast of external market trends and best practices in how technology, media, production processes, design applications, and innovative working methods are influencing proposal and finalist presentation practices across Mercer’s market space.

What you need to have:

10+ years of proven experience in a leadership position, including strong managerial skills Exceptional critical thinking and problem-solving skills; ability to think creatively and to support solution development Excellent interpersonal skills Ability to manage, motivate, and mentor colleagues of all levels and skillsets Exceptional oral and written communication skills

What makes you stand out:

Experience in managing complex teams and facilitating solution-oriented conversations Ability to effectively support team members in a virtual environment Excellent presentation/training skills Ability to absorb and translate a wide variety of specialty-related healthcare information relevant to our work and to package it for use by our consultants. 
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