Technical Service Representative
3 weeks ago
Overview
Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China. This position can be based in Mocksville, NC, North Kingstown, RI or Phoenix, AZ location .
As a TSR, you will provide technical support to distributors, builders, dealers and pool owners on a timely basis via telephone and email. This position requires excellent verbal and written communication skills, computer literacy, and basic knowledge of plumbing, hydraulics and electrical functions.
Responsibilities
In this role you will have the opportunity to:
Assists callers and other correspondents with issues regarding equipment installation, operation and programming. Resolves incoming questions concerning pool product defects and replacements from customers by ascertaining the cause of the problem. Refers warranty service and repair issues to the appropriate recipients and follows up when needed to ensure that they are handled on a timely basis to meet customer needs. Collects service data from Field Service Partners and identifies trends and other areas of concern. Communicates potential product problems to Quality Control. Interfaces with District Technical Managers, District Sales Managers, Quality Control and Engineering on a regular basis. Performs all other duties as assigned by Supervisor. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations. Able to write/generate reports, business correspondence and procedure manuals. Able to effectively present information and respond to questions from builders, servicers, dealers, end-users and potential customers. Able to calculate figures and amounts such as discounts, proportions, percentages, area, circumferences and volume. Able to apply concepts of basic algebra and geometry. In-depth knowledge of pool product line, plumbing, hydraulics, and electrical functions.
Qualifications
What you will need to be successful:
Required high-school diploma or equivalent3-5 years of relevant experience and/or training
Bachelor's degree preferred#LI-AS1
Options
Sorry-
Client Service Representative
4 days ago
Phoenix, United States Paychex, Inc. Full timeLOCATION: Please note this is an in-office position located in Phoenix, AZ. Discover Your Passion and Develop Your Expertise. This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at Pa Client Service, Representative, Service, Retail, Client
-
Client Services Representative
3 weeks ago
Phoenix, United States Paylocity Full timeAs a Client Services Representative you represent the main point of contact for the clients. You communicate with clients daily to provide training support issue resolution and troubleshooting related to payroll human capital management time and attendance and employee engagement tools. From training to your first call and beyond you will be given...
-
Representative, Client Services
4 days ago
Phoenix, United States Champions Group Full timeServe as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive customer experience. Provide product or service information to clients and assist them in making informed decisions. Answer inbound phone Client Service, Representative, Customer Service, Customer Experience, Sales, Retail, Client
-
Client Services Representative
2 weeks ago
Phoenix, Arizona, United States Paylocity Full timeAs a Client Services Representative you represent the main point of contact for the clients. You communicate with clients daily to provide training support issue resolution and troubleshooting related to payroll human capital management time and attendance and employee engagement tools. From training to your first call and beyond you will be given the tools...
-
Client Service Representative
3 days ago
Phoenix, United States VCA Animal Hospitals, Inc. Full timeSeeking detail-oriented, multi-tasking individual to work full-time or part-time: shifts on Saturdays and Mon-Fri. Must be able to communicate well with clients and maintain documentation for a busy multi-doctor veterinary hospital. ESSENTIAL FUNCTIO Client Service, Representative, Service, Client, Animal Care, Retail
-
IT Technical Support
6 days ago
Phoenix, United States Abacus Service Corporation Full timeJob Description/Daily Tasks IT student worker, support and/or assist IT staff with help desk requests, technology set ups, technical documentation. This position will not work independently, it is an internship, and will be under the full supervision of the IT staff **Job Types**: Contract, Temporary Pay: $20.00 per hour **Benefits**: - 401(k) - Dental...
-
Client Services Representative
6 days ago
Phoenix, United States Trellis Full timeJob DescriptionJob DescriptionThe Client Services Representative (CSR) is the primary contact between Trellis and external customers to ensure client satisfaction for the services being provided by the organization. The Client Services Representative will also provide administrative support for the Homeownership Center which includes the Counseling &...
-
Service Desk Analyst
5 days ago
Phoenix, United States Universal Technical Institute Full timeService Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team...
-
Service Desk Analyst
3 days ago
Phoenix, United States Universal Technical Institute Full timeService Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team...
-
Service Desk Analyst
4 days ago
Phoenix, United States Universal Technical Institute Full timeOverview: Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team as the Service Desk Analyst! Position Overview: As a Service Desk Analyst, you'll provide customer centric, first contact support for...
-
Sales Representative
7 days ago
Phoenix, United States Colonial Life & Accident Insurance Company Full timeOverview: We are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for generating new business, managing accounts, and providing exceptional customer service. This is an excellent opportunity for someone with a passion for sales and a drive to succeed. **Duties**: -...
-
Sales Representative
2 days ago
Phoenix, United States Ace Food Service Full timeJob Overview: **Duties**: - Analyze market trends and customer needs to develop sales strategies - Conduct technical sales presentations to potential clients - Manage accounts and build strong relationships with customers - Negotiate contracts and close sales deals - Utilize Salesforce or similar CRM software to track sales activities - Conduct outside...
-
Senior Director of Residential Services
3 days ago
Phoenix, United States Indian Health Service Full timeLocations: Phoenix, AZ Type:Urban Salary Range:$110,000 to $125,000 / Per Year Open Period:1/1/2024 until filled Summary:Native American Connections (NAC) is looking for a dedicated professional to serve in the position of Senior Director of Residential Services. The ideal candidate for the position must be aligned with the NAC's environment and culture...
-
Service Desk Analyst
1 week ago
Phoenix, United States Universal Technical Institute Full timeService Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests. Individuals will respond to support requests of software, hardware, telephony, and network related...
-
Service Desk Analyst
6 days ago
Phoenix, Arizona, United States Universal Technical Institute Full timeOverview: Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team as the Service Desk Analyst! Position Overview: As a Service Desk Analyst, you'll provide customer centric, first contact support...
-
Service Desk Analyst
4 days ago
Phoenix, Arizona, United States Universal Technical Institute Full timeOverview: Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team as the Service Desk Analyst! Position Overview: As a Service Desk Analyst, you'll provide customer centric, first contact support...
-
Outside Sales Representative
3 weeks ago
Phoenix, United States BrandSafway Full timeA leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in...
-
Customer Service Sales Representative
3 weeks ago
Phoenix, United States Chris McCoy - State Farm Agency Full timeJob DescriptionJob Description Chris McCoy - State Farm Agency, located in Phoenix, AZ has an immediate opening for an Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and...
-
Service Desk Analyst
1 week ago
Phoenix, Arizona, United States Universal Technical Institute Full timeOverview: Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests. Individuals will respond to support requests of software, hardware, telephony, and network related issues, and these requests are handled via phone, chat, and web portal tickets. In this role an analyst must identify and resolve issues...
-
Clinical Client Services Representative
2 weeks ago
Phoenix, United States Lab Express Inc Full timeJob DescriptionJob DescriptionThe Opportunity:LabXpress is seeking a qualified Full time Client Services Representative. This position requires a self-motivated, organized professional with exceptional verbal and written communication skills. As a CSR, you will be the primary point of contact for our physician offices, patients, and internal customers....