Clinical Client Services Representative
2 weeks ago
The Opportunity:
LabXpress is seeking a qualified Full time Client Services Representative. This position requires a self-motivated, organized professional with exceptional verbal and written communication skills. As a CSR, you will be the primary point of contact for our physician offices, patients, and internal customers. Bilingual is a plus.
As a CSR Professional You Will:
· Use critical thinking and company resources to resolve unique client situations
· Handle a high volume of incoming and out-going calls
· Professionally interact with patients, physician offices, and co-workers
· Respond to client emails and phone calls in a timely manner
· Use resources available to resolve questions and conflicts
· Daily work with legal and professional documents while maintaining privacy
· Bring a positive and professional attitude to your role every day
Requirements:
· High School Diploma/GED (or equivalent)
· 2 years Customer Service experience
· Bilingual
· HIPAA knowledge
· Multi-task
· Self-motivated
· Attention to detail
· Function independently
· Microsoft Word and Excel proficient
Company DescriptionLab Express has 8 blood and drug testing sites along with an onsite laboratory. LXI is a family owned company that has been in business for almost 30 years. There are many long term employees and much room for growth. LXI encourages "out of the box" thinking. The corporate office is located in Willo Historic District and in very close proximity to a variety of restaurants.Company DescriptionLab Express has 8 blood and drug testing sites along with an onsite laboratory. LXI is a family owned company that has been in business for almost 30 years. There are many long term employees and much room for growth. LXI encourages "out of the box" thinking. The corporate office is located in Willo Historic District and in very close proximity to a variety of restaurants.
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