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Director of Product

2 months ago

Addison, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is an independent insurance intermediary that through its licensed subsidiaries provides a variety of insurance and reinsurance products and services to corporate, public entity, institutional, trade, professional, association, and individual clients. Headquartered in Daytona Beach, Florida, offices are located across the United States, with products and services offered through four major business divisions. We are listed on the NYSE at BRO. Our drive to be the best has made Brown & Brown one of the largest and most respected independent insurance intermediaries in the nation, with over 75 years of continuous service. The Company is ranked as the sixth largest such organization in the United States and seventh in the World by Business Insurance magazine.

The Director of Product (DOP) role will report directly to the Platform Director. This role is responsible for overall product development with a focus on driving revenue for our business partners. The DOP will work collaboratively with cross-functional teams including engineering, UX design and operations to optimize performance of current products, lead development of new product features and monitor effectiveness of features. This role requires the understanding of consumer and agent personas, basic insurance rating elements and insurance transactional workflows.

Essential Duties and Responsibilities:

Lead product design and development to meet the business needs of our customers and partners.

Collaborate with carriers and other external partners in product development and implementations.

Interpretation of external partner API documents as well as creation of our proprietary product documentation.

Communicate regularly internally and externally to facilitate the sourcing, development, and optimization of features.

Collaborate with design/UX, operations, and other departments to implement features to meet business goals.

Ability to mine and analyze data driving product decisions.

Develop and maintain a feature roadmap.

Optimize processes within the product lifecycle to gain efficiencies.

Work with other stakeholders on the Product and Engineering team to assess and prioritize initiatives ahead of each development cycle.

Participate in daily scrum with developers.

Collaborate with designers to create wireframes, prototypes, and visual designs.

Develop and manage feedback loops with users.

Create user stories to guide implementation of features.

Help acceptance test features and bug fixes when applicable.

Evaluate that products and systems are defect free and made to company standards.

Monitor effectiveness of product features.

Monitor and optimize KPIs for segments of the product (i.e. Business Segment Performance or Integration Performance).

Lead and mentor junior product teammates when applicable.

Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

5+ years of product experience in software development or similar.

5+ years of insurance experience.

Prior experience working in an agile development environment.

Advanced technical skills in excel, data management and data analysis.

Proficiency in programming languages (Python, R, etc.).

Strong analytical abilities.

Excellent communication skills, written and verbal.

Competencies:

Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward.

People skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Creates an environment where teammates feel connected and energized.

Written and Oral communication—Communicate a concise message that resonates every time. The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.

Problem solving—Create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.

Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays or unexpected events.

Safety and security—the individual observes safety and security procedures and uses equipment and materials properly

What we offer:

Excellent growth and advancement opportunities

Competitive pay based on experience.

Discretionary Time Off (DTO)

Generous benefits package: health, dental, vision, 401(k), etc.

Employee Stock Purchase Plan

Tuition Reimbursement and Student Loan Repayment Assistance

Mental Health Resources

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,000/year in our lowest geographic market up to $165,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.