Emergency Housing Assistance Specialist
4 weeks ago
ESSENTIAL DUTIES AND RESPONSIBILITIES:(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)
- Conduct daily interactions with veteran to assess observance of hotel rules.
- Verify the veteran meets all compliance requirements by hotel management.
- Assist veteran in purchasing food and other supplies as needed.
- Provide or coordinate any transportation needed by veteran.
- Facilitate veteran’s access to their assigned case manager.
- Provide supportive counseling.
- Track payments of hotel billings for the veteran.
- Assist new referrals in accessing emergency housing assistance.
- Support veteran in acclimating to the change in housing environment.
- Assist veteran in leaving hotel for more permanent housing.
- Complete paperwork and data reports as requested by the Program Manager, including use of HSMIS.
- Build and maintain working relationships with community agencies to provide comprehensive services to participants.
OTHER RESPONSIBILITIES:
- Comply with all applicable training requirements.
- Comply with all company safety, personnel and operational policies and procedures.
- Comply with work schedule to ensure effective operations of Agency programs.
- Contributes positively as a member of a productive and cooperative team.
- Cary a case load for individuals in hotels.
- Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission.
Employee Benefits:
- 95% Employer paid Employee only coverage. (zero ded, $10 co pay plan)
- 10k Employer paid Basic Life insurance.
- 120 hrs PTO accrued biweekly starting at day 1 of employment.
- 13 Paid Holidays to include Employee’s birthday and Date of Hire.
- We also have various retention and referral bonuses.
- 2 weeks paid training to include DEI initiatives.
- Flexible schedules in most positions.
- 3% Employer match after 6 months.
- We also offer Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, ID Shield, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
- Able to speak, write, and understand English.
- Possess basic computer skills.
- Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups.
- Flexible work schedule including evenings, nights, weekends and holidays.
- Ability to set appropriate limits, work under deadlines, and multi-task.
- Ability to organize, prioritize, self-motivate, and deliver results.
- Excellent communication and listening skills.
- Possess strong work ethics.
- Successfully pass Law Enforcement background screening.
- Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business.
- Must have reliable transportation.
- Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/ Reaccreditation process.
- Mission-driven attitude supplemented with integrity and passion.
- Adherence to the highest ethical standards, personally and professionally.
- A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
- Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
- Basic knowledge of the resources in the community available for the veteran population, especially services and programs offered by the VA.
- Have basic knowledge of severe and persistent mental illness and substance abuse.
- Ability to form partnerships in the community and seek out community resources.
- Strong oral and written communications.
- Strong organizational, time management, and data management skills.
- Proven ability to work effectively both individually and as part of a team.
- Ability to multi-task and problem solve under pressure.
- Ability to provide positive customer service to difficult populations.
EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)
- Prior military experience is preferred, but not required.
About St. Vincent de Paul CARES:
SVdP CARES is a non-profit organization committed to ending homelessness: making it rare, brief, and one-time. With “Housing First” principles at the core, all SVdP CARES programs are built on the belief that everyone has the right to live in dignified and affordable housing with a healthy disregard for all community-perceived barriers to housing including employment history, criminal/credit background, mental health, addiction, or religious practices. SVdP CARES works to rapidly house those experiencing homelessness within 30 days and concurrently connect them to resources and stabilization support services to assist their needs.SVdP CARES serves 19 counties across 7,678+ square miles of Florida including Charlotte, Citrus, Collier, Desoto, Hardee, Hernando, Highlands, Hillsborough, Lake, Lee, Manatee, Orange, Osceola, Pasco, Pinellas, Polk, Sarasota, Seminole, and Sumter counties.Everyone is welcome through our doors, regardless of race, color, religion, sex, ancestry, age, national origin, citizenship, physical or mental disability, genetic information, veteran or military status, sexual orientation, and gender identity.
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