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Customer Service Representative
4 months ago
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Responsibilities of Customer Service Representative include, but are not limited to:
Responding to customer inquiries regarding company products and servicesProcessing customer email and phone orders as well as counter salesChecking availability of stock and shipping datesQuoting prices, filling orders to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing products#LI-YH1
Qualifications of the Customer Service Representative include, but are not limited to:
1+ years of customer service/salesOutlook, web browser search engines, ExcelExcellent communication skillsDetail OrientedShould be enthusiastic and able to work independentlyMust have experience performing a majority of the functionsPrior inside sales/customer service experienceData entry skills, organization, multi-tasking and customer focus is requiredRegular in-person attendance requiredNormal business hours Monday-Friday, 8:00 am - 5:00 pmOn-call afterhours service rotation of one week per monthAdditional Information:
Physical Demand: N/A
Working Conditions: Office
Training/Certifications: N/A
Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00 am – 5:00pm. On-Call for afterhours service, one week per month.
Travel: N/A
Education: High School Diploma or GED
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V
