Customer Service Representative

2 days ago


La Porte, Texas, United States Graybar Full time
{"title": "Customer Service Representative", "description": "Key Responsibilities

As a Customer Service Representative at Graybar, you will be the primary point of contact for customers, ensuring their satisfaction and resolving any issues in a timely and professional manner.

  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a courteous and efficient manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • 2+ years of customer service experience preferred.
What We Offer

As a full-time employee of Graybar, you will enjoy a comprehensive benefits package, including medical insurance, dental insurance, vision plan, life insurance, flexible spending accounts, disability benefits, profit sharing plan, 401(k) savings plan, paid vacation, sick days, and holidays.

At Graybar, we value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued.

We are an equal opportunity employer and welcome applications from diverse candidates.

", "lang_code": "en"}

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