![PrideStaff Financial](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
Location: Akron, OH
This position has the opportunity for a Remote or Hybrid Schedule once the 4-8 week training has been completed.
Key Responsibilities:
Troubleshooting to end users includes password reset, general Q&A, assisting with visit errors, adding schedules, employees, and clients into the system as well as device and app support
Methods of support include phone call, chat, and email tickets
Typical day consists of handling approximately 25-30 transactions per day (may increase based on seasonal trends)
Utilize basic soft skills to provide engaging customer service to each customer
Additionally, most be able to document tickets to summarize
Answering customer calls, chat, and email inquiries quickly and efficiently while providing an excellent customer experience
Providing first call resolution while offering self-help options for future assistance
Conduct outbound calls, as needed, to provide follow-up on existing issues and to drive program compliance.
Respond to requests/tickets and record details for ticket per client and internal requirements.
Communicate clearly/concisely with our customers.
Key Requirements:
Ged/HS Diploma (Required)
Customer Service Experience – 6 months (Required)
Effective communication skills – both verbal and written
Ability to work independently to solve problems and gain/share knowledge.
-
Customer Service Representative
4 weeks ago
Akron, United States Insight Global Full timeJob Description The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management program. Onsite Service Representatives (OSRs) also work with partners to implement...
-
Customer Service Representative
5 days ago
Akron, Ohio, United States Insight Global Full timeJob DescriptionThe Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management program. Onsite Service Representatives (OSRs) also work with partners to implement...
-
Customer Service Representative
2 weeks ago
Akron, United States FASTSIGNS #220401 Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingOpportunity for advancementPaid time offTraining & development FASTSIGNS #220401 is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesAdvancement OpportunitiesA Successful FASTSIGNS Customer...
-
Customer Service Representative
21 hours ago
Akron, United States FASTSIGNS #220401 Full timeBenefits: 401(k) matching Opportunity for advancement Paid time off Training & development FASTSIGNS #220401 is hiring for a Customer Service Representative to join our team! Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesAdvancement OpportunitiesA Successful FASTSIGNS Customer...
-
Customer Service Representative
5 days ago
Akron, Ohio, United States Epiphany Management Group Full timeJob Description - Customer Service Representative About the Company: Epiphany Management Group is a rapidly growing technology partner renowned for its exceptional service in the Health and Government sector. We are a multi-division company poised for rapid expansion. Our unique management approach and technological focus set us apart in the market, driving...
-
Customer Service Representative
7 days ago
Akron, United States Echols Heating & Air Conditioning, Inc. Full timeBenefits: 401(k) matching Competitive salary Opportunity for advancement Job Title: Customer Service Representative (CSR) Company Overview: Join Echols Heating, where we're not just a team—we're a family dedicated to providing exceptional HVAC services with a personal touch. At Echols, we value work-life balance and foster a...
-
Customer Service Representative
5 days ago
Akron, United States Echols Heating & Air Conditioning, Inc. Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryOpportunity for advancementJob Title: Customer Service Representative (CSR)Company Overview:Join Echols Heating, where we're not just a teamwe're a family dedicated to providing exceptional HVAC services with a personal touch. At Echols, we value work-life balance and foster a...
-
Customer Service Representative
1 month ago
Akron, United States Sun Technologies Full timeJob Title : Customer Service Representative Required Skills : Customer service, Log all incoming calls Location : Akron,Ohio **Job Description** **Essentials Duties and Responsibilities** * Attends work on a regular and predictable basis * Log all incoming calls * Add new residents to the existing LTC customer database as necessary * Follow up on delivery of...
-
Customer Service Representative
3 weeks ago
Akron, United States Sun Technologies Full timeJob Title : Customer Service Representative Required Skills : Customer service, Log all incoming calls Location : Akron,Ohio **Job Description** **Essentials Duties and Responsibilities** * Attends work on a regular and predictable basis * Log all incoming calls * Add new residents to the existing LTC customer database as necessary * Follow up on delivery of...
-
Customer Service Representative
7 days ago
Akron, United States Mustard Seed Market Full time**Customer Service Representative** **Department:** Customer Service **Location:** Akron - Highland Square, OH We are Northeast Ohio's largest locally owned Natural Food Store, proudly serving our communities for 37 years. Our specialty is providing high quality natural and organic foods and products along with education on food issues and the environment....
-
Customer Service Representative
1 month ago
Akron, United States Scott Tatro & Assoc. Allstate Insurance Company Full timeJob DescriptionJob DescriptionOur office is looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative/administrative person will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
-
Customer Service Representative
1 month ago
Akron, United States Scott Tatro & Assoc. Allstate Insurance Company Full timeJob DescriptionJob DescriptionOur office is looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative/administrative person will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
-
Customer Service Representative
2 weeks ago
Akron, United States Scott Tatro & Assoc. Allstate Insurance Company Full timeOur office is looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative/administrative person will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests,...
-
Customer Service Representative
1 week ago
Akron, United States PrideStaff Full timeCustomer Service RepresentativePay Rate: $13.00 - 15.00/hr Location: Akron, OH This position has the opportunity for a Remote or Hybrid Schedule once the 4-8 week training has been completed.Key Responsibilities: Troubleshooting to end users includes password reset, general Q&A, assisting with visit errors, adding schedules, employees, and clients into the...
-
Customer Service Representative
3 weeks ago
Akron, United States Community Choice Financial Family of Brands Full timeOverview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...
-
TSA Customer Service Representative
1 month ago
Akron, United States Staples Full time**TSA Customer Service Representative** **Function: Retail Locations** **Address: 2981 Arlington Road** **City / State: Akron, OH US** **Date Posted: November 25, 2021** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1191705** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver. As...
-
TSA Customer Service Representative
1 week ago
Akron, United States Staples Full time**TSA Customer Service Representative** **Function: Retail Locations** **Address: 2981 Arlington Road** **City / State: Akron, OH US** **Date Posted: November 25, 2021** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1191705** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver. As...
-
Customer Service Representative
7 days ago
Akron, United States Continental Full timeJob Description THE POSITION The Customer Service Representative (CSR) serves as the primary contact for customers. The CSR is responsible for taking orders, creating deliveries, handling inquiries, complaints, residuals, claims, and refunds. They will understand and possess knowledge about various Continental ContiTech products, how they are...
-
Customer Service Representative
3 weeks ago
Akron, Ohio, United States Continental Full timeContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs...
-
Customer Service Representative
4 weeks ago
Akron, Ohio, United States Continental Full timeContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs...