TLC Student Assistant Work-Study
5 months ago
Purpose/Summary
Work with the team making Online learning possible
Work with a fun, energetic, and dynamic team supporting faculty and students, using technology that facilitates Face-to-Face, Hybrid, and Online learning
The Teaching Learning Center (TLC) works with various departments at CCD to make online learning possible. This includes the certification and development of instructors, making courses more accessible to all students, and help students/instructors with D2L issues.
The work study will help out in accomplishing all tasks the TLC tackles on a daily basis, with an emphasis on helping out with D2L troubleshooting and other tasks from the department.
Duties and Responsibilities
In this role, you will:
- Managing the front desk/customer service
- Providing Tier I technical support
- Data Entry
-Video production
- Video Caption Editing
-Produce various instructional materials Microsoft Office365 and 2019
- Other tasks as assigned
Qualifications
A successful candidate for this position will be reliable and punctual. They will have a desire to work in a professional environment grounded in mutual respect and teamwork. A functioning knowledge of the Microsoft office suit would be helpful, and additional skills can be trained. Optimally, candidates will have an interest in a career in business management, educational technology or higher education operations.
The TLC is dedicated to enhancing the skill set of it's work-studies, with a diverse array of project to work on. The work-studies will gain the skills to work in a professional office environment. You will gain transferable skills in:
- Basic office technology (i.e. Microsoft Office Suite, Adobe Suite)
- Email and Telephone Communication
- Tier I technology troubleshooting skills
-Video editing
- Customer Service Skills
- Data Entry
Supplemental Information
This position is for anyone pursuing a degree in business administration (management, marketing, customer service cert), communication, computer information science, information technology, computer technology cert, data analytics cert, psychology, sociology as you will learn how to run an office, manage tasks, and how to work with customers. Students who are interested in a career in higher education would also benefit from this role.
We’re so happy that you’re considering a work-study position with CCD The work-study
program allows you to access financial aid funds while building real-world job skills in a
professional environment. At CCD, we understand that your academic goals are your top
priority, and participation in the work-study program will help you achieve them.
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