Dynamic PC Support

5 months ago


Durham, United States Worldwide TechServices Full time
Job Description

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

 

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs

 


Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

 

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

 

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit


Additional Information

All your information will be kept confidential according to EEO guidelines.



  • Durham, North Carolina, United States Morse Clinic of Durham, PC Full time

    Job Title: Front Desk Administrative AssistantReports To: Program DirectorSummary: We are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at Morse Clinic of Durham, PC. The successful candidate will be responsible for providing exceptional patient service, managing front desk operations, and supporting the...


  • Durham, North Carolina, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled dialysis nurse for a travel nursing position in a dynamic healthcare setting.Job Requirements:Specialty: DialysisDiscipline: RNDuration: 13 weeksShift: 12 hours, days, flexibleThis is an acute position, requiring a minimum of two years of recent acute dialysis experience. As a travel nurse with Healthcare Support, you...


  • Durham, North Carolina, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled travel nurse for a dialysis position in a dynamic healthcare setting.Job DetailsSpecialty: DialysisDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, days, flexibleEmployment Type: TravelThis is an acute position, requiring a minimum of two years of recent acute dialysis experience. Benefits include up...


  • Durham, North Carolina, United States HealthCare Support Full time

    Job Title: Dialysis Nurse Contract PositionJob Description:We are seeking a skilled Dialysis Nurse to join our team in Durham, North Carolina. As a Dialysis Nurse, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment.Responsibilities:Provide direct patient care to patients undergoing dialysisAdminister...


  • Durham, North Carolina, United States HealthCare Support Full time

    Travel Dialysis RN OpportunityHealthCare Support is actively seeking a skilled Travel Dialysis RN to fill an opening in a dynamic healthcare setting. This 13-week assignment offers a unique chance to work with a talented team and gain valuable experience.Benefits of this Travel Dialysis RN Opportunity: Immediate enrollment in Health Insurance Dental...


  • Durham, North Carolina, United States Miltenyi Biotec Full time

    Are you ready to revolutionize biomedical research? At Miltenyi Biotec, we're passionate about making a real impact. For over 30 years, we've played a pivotal role in developing innovative products for sample preparation, cell separation, cell analysis, imaging, and cell culture needs. Our cutting-edge solutions have led to transformative cell and gene...


  • Durham, North Carolina, United States JAGGAER Full time

    Job OverviewJAGGAER is a leading provider of intelligent Source-to-Pay and Supplier Collaboration Platform solutions. As a Technical Support Specialist, you will play a critical role in ensuring the success of our customers by providing timely and effective technical support for our product lines.Your primary responsibility will be to maintain close...


  • Durham, North Carolina, United States General Dynamics Full time

    Job SummaryAs a Software Support Lead at General Dynamics, you will be responsible for leading application support for a diverse array of open source and commercial applications. This role requires strong analytical and problem-solving skills, as well as the ability to communicate effectively with technical and non-technical stakeholders.Key Responsibilities...

  • Support Educator

    4 weeks ago


    Durham, North Carolina, United States Primrose School of Chapel Hill East Full time

    Job OverviewAt Primrose School of Chapel Hill East, we're dedicated to providing a nurturing environment that fosters growth and development in children. As a Support Teacher, you'll play a vital role in creating a safe and engaging space for our young learners to explore and learn.Key ResponsibilitiesBuild meaningful relationships with each child,...


  • Durham, North Carolina, United States AMISEQ Full time

    About the Role:We are seeking a highly skilled and experienced administrative professional to join our team at AMISEQ. The successful candidate will provide exceptional support to our Vice President and other executives, ensuring seamless day-to-day operations and contributing to the success of our organization.Key Responsibilities: Manage complex calendars,...


  • Durham, North Carolina, United States eTeam Full time

    Job DescriptionWe are seeking a skilled Desktop Support Technician to join our team at eTeam. The successful candidate will be responsible for providing technical support and maintenance for our Windows 10 environment.Key Responsibilities:Hardware break/fix and repairSoftware installation and troubleshootingService Now ticket managementProviding excellent...


  • Durham, North Carolina, United States SysMind Tech Full time

    Job Title: Desktop Support Specialist Job Summary: We are seeking a highly skilled Desktop Support Specialist to join our team at SysMind Tech. The successful candidate will have extensive knowledge of IT hardware and software, with a focus on desktop support, operating systems, and customer service. Key Responsibilities: * Provide technical support for...


  • Durham, North Carolina, United States Outback Steakhouse Full time

    Server Support Assistant Job DescriptionAs a Server Support Assistant at Outback Steakhouse, you will be responsible for providing exceptional customer service and supporting the server team in delivering a memorable dining experience. Your key responsibilities will include:Key Responsibilities:Run entrees, appetizers, desserts, and beverages to tables with...


  • Durham, North Carolina, United States City Wide Facility Solutions Full time

    Job SummaryThe Administrative Coordinator plays a vital role in the success of City Wide Facility Solutions by providing exceptional support to our team. This dynamic individual will be responsible for coordinating business operations, administrative functions, and HR support.Key ResponsibilitiesSupport daily internal operational workflowProvide HR support...


  • Durham, North Carolina, United States Advanced Dental Associates, Inc. Full time

    Advanced Dental Associates, Inc. is seeking a skilled Dental Assistant to join their team. The ideal candidate will provide exceptional support to the dentist and contribute to the efficient care of patients. Key responsibilities include: ### Key Responsibilities * Providing hands-on support to the dentist and preparing necessary materials for procedures *...


  • Durham, North Carolina, United States Outback Steakhouse Full time

    Server Support Assistant Job DescriptionAs a Server Support Assistant at Outback Steakhouse, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Run entrees, appetizers, desserts, and beverages to tables with a focus on quality and timeliness.Anticipate and meet the...


  • Durham, North Carolina, United States Durham County Full time

    Job Summary:As an Office Support Specialist with Durham County Government, you will play a vital role in providing administrative support to the Youth Home team. This is an exciting opportunity to join a dynamic team and contribute to the delivery of essential services to the community.Key Responsibilities: Provide a range of clerical support functions,...


  • Durham, North Carolina, United States AA2IT Full time

    Job Title: Customer Support SpecialistWe are seeking a highly motivated and experienced Customer Support Specialist to join our team at AA2IT. The successful candidate will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and...


  • Durham, North Carolina, United States TEKsystems Full time

    About the JobThis entry-level application administration position offers a unique opportunity to work with a leading global life sciences company, LabCorp, as part of their Beacon-to-Link migration project.As a key member of the development team, you will be responsible for manually building organizations and users in Link, leveraging your skills in Word and...


  • Durham, North Carolina, United States Ansible Government Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Support Assistant to join our team at Ansible Government Solutions. In this role, you will provide administrative support to our medical staff, ensuring the smooth operation of our healthcare services.Key ResponsibilitiesSchedule and manage patient appointments, including cancellations...