Sales Support Associate III

3 months ago

Rehoboth Beach, United States Tapestry Full time

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Sample of tasks required of role:

CASH WRAP:

Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers’ needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately

STOCKROOM / WAREHOUSE:

Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards

SALES FLOOR:

Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards

Competencies required:

Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn’t have to finish things before moving on. Can comfortably handle risk and uncertainty.

Additional Requirements

Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales , preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.

Education: High school diploma or equivalent; college degree preferred.

Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Physical : Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.

Schedule : Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, .

Note : This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

  • Sales Associate III

    2 weeks ago

    Rehoboth Beach, Delaware, United States Tapestry Full time

    {"h1": "Join Coach as a Sales Associate III", "p": "At Coach, we're committed to delivering modern luxury accessories and lifestyle collections that embody the spirit of our brand. As a Sales Associate III, you'll play a key role in bringing our vision to life by providing exceptional customer service and driving sales results.Our ideal candidate is a...

  • Sales Associate III

    5 days ago

    Rehoboth Beach, Delaware, United States Tapestry Full time

    At Tapestry, we're looking for a talented Sales Associate III to join our team. As a Sales Associate III, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.Key Responsibilities:Provide outstanding customer service and build strong relationships with customersDrive sales growth through effective...

  • Sales Associate

    6 hours ago

    West Palm Beach, Florida, United States G-III LEATHER FASHIONS Full time

    Join G-III LEATHER FASHIONS as a Sales Associate and be part of a dynamic team that drives success. As a key member of our sales team, you will play a crucial role in meeting sales goals and providing exceptional customer service. Your strong interpersonal and verbal communication skills will enable you to effectively engage with customers and build strong...

  • Sales Associate

    2 weeks ago

    West Palm Beach, Florida, United States G-III LEATHER FASHIONS Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at G-III LEATHER FASHIONS. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a positive and productive work environment.Key Responsibilities:Meet personal sales goals and...

  • Sales Associate

    2 weeks ago

    West Palm Beach, Florida, United States G-III LEATHER FASHIONS Full time

    **About the Role**We are seeking a highly motivated and customer-focused individual to join our sales team at G-III Leather Fashions. As a Sales Associate, you will play a key role in driving sales growth and delivering exceptional customer service.**Key Responsibilities**Meet or exceed personal sales targets by providing a high level of customer service and...

  • Sales Associate III

    13 hours ago

    North Miami Beach, Florida, United States Tapestry Full time

    Job Title: Sales Associate IIIAt Stuart Weitzman, we're committed to empowering women to stand strong. As a Sales Associate III, you'll play a vital role in delivering exceptional customer experiences and driving sales growth in our North American Retail stores.Key Responsibilities:Deliver outstanding customer service, ensuring a bold, energetic, and...

  • Sales Associate III

    5 days ago

    West Palm Beach, Florida, United States Tapestry Full time

    Job Title: Sales Associate IIIThe Sales Associate III role is a critical component of our store's overall success and efficiency. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and upholding Coach's Service and Selling Models.Key Responsibilities:Provide personalized customer service, building...

  • Sales Associate III

    3 days ago

    West Palm Beach, Florida, United States Tapestry Full time

    Job Title: Sales Associate IIIJob Summary:The Sales Associate III is a key member of our sales team, responsible for delivering exceptional customer service and driving sales results. This role requires a strong passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Customer Service:...

  • Sales Associate III

    2 weeks ago

    West Palm Beach, Florida, United States Tapestry Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry. As a Sales Associate III, you will play a critical role in driving sales and delivering exceptional customer service in our store.Key ResponsibilitiesDrive Sales and Revenue GrowthMeet or exceed sales targets and contribute to the overall...

  • Sales Associate III

    2 weeks ago

    West Palm Beach, Florida, United States Tapestry Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate III to join our team at Coach. As a Sales Associate III, you will play a critical role in delivering exceptional customer service and driving sales results in a fast-paced retail environment.Key ResponsibilitiesProvide personalized service to customers, building strong...

  • Sales Associate III

    4 days ago

    West Palm Beach, Florida, United States Tapestry Full time

    Job Title: Sales Associate IIIJob Summary:The Sales Associate III is a key member of our sales team, responsible for delivering exceptional customer service and driving sales results. This role requires a strong passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Customer Service:...

  • Sales Associate III

    2 weeks ago

    West Palm Beach, Florida, United States Tapestry Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Associate III to join our team at Coach. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide personalized service to customers, ensuring a...

  • Sales Associate III The Falls

    2 weeks ago

    Miami Beach, Florida, United States Tapestry Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate III to join our team at Coach, a global fashion house. As a Sales Associate III, you will play a critical role in delivering exceptional customer experiences and driving sales results.Key ResponsibilitiesProvide personalized service to customers, building strong...

  • Sales Associate III The Falls

    2 weeks ago

    Miami Beach, Florida, United States Tapestry Full time

    About This RoleWe are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry. As a Sales Associate III, you will play a critical role in delivering exceptional customer service and driving sales results in our retail store.Key ResponsibilitiesCustomer Service: Provide personalized service to customers, building...

  • Sales Associate

    2 days ago

    Rehoboth Beach, Delaware, United States Home Goods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at HomeGoods. As a Sales Floor Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.Key ResponsibilitiesProvide excellent customer...

  • Sales Associate

    3 days ago

    Rehoboth Beach, Delaware, United States HomeGoods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at HomeGoods. As a Sales Floor Associate, you will be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and supporting the growth of your career.Key ResponsibilitiesProvide exceptional...

  • Sales Associate

    2 weeks ago

    Rehoboth Beach, Delaware, United States Crocs Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Crocs. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth in our retail stores.Key ResponsibilitiesCustomer Service: Provide world-class service to our customers, responding to their...

  • Sales Associate

    3 weeks ago

    Rehoboth Beach, Delaware, United States Michael Kors Full time

    About the RoleWe are seeking a highly motivated and fashion-forward Sales Associate to join our team at Michael Kors. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, driving sales results, and contributing to a fast-paced and dynamic retail environment.Key ResponsibilitiesCustomer Experience: Provide...

  • Sales Associate

    2 weeks ago

    Rehoboth Beach, Delaware, United States Chico's Full time

    Job Title: Sales AssociateAt Chico's, we're passionate about delivering an exceptional customer experience. As a Sales Associate, you'll play a key role in driving sales and promoting our brand's values.Key Responsibilities:Drive sales by utilizing effective sales techniques and communicating product knowledge to customers.Maintain knowledge of current sales...

  • Sales Associate

    3 weeks ago

    Rehoboth Beach, Delaware, United States Massage Envy Full time

    We are seeking a skilled Sales Associate to join our team at Massage Envy, a leading wellness franchise providing massage, stretch, and skin care services. As a Sales Associate, you will play a crucial role in helping our guests feel comfortable and welcome, while promoting the value of total body care.Key Responsibilities:Assist clients in understanding the...