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Sales Associate III

2 months ago

West Palm Beach, Florida, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Coach. As a Sales Associate III, you will play a critical role in delivering exceptional customer service and driving sales results in a fast-paced retail environment.

Key Responsibilities
  • Provide personalized service to customers, building strong relationships and ensuring a positive shopping experience.
  • Drive sales results through effective sales strategies, product knowledge, and a strong understanding of customer needs.
  • Maintain a high level of product knowledge, including features, benefits, and current offerings.
  • Process customer transactions efficiently and accurately, including purchases, returns, and exchanges.
  • Support store operations, including maintaining a clean and organized sales floor, processing shipments, and replenishing inventory.
  • Collaborate with the management team to achieve sales goals and improve store performance.
Requirements
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Competencies
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with a lot of new and unique ideas.
  • Interpersonal Savvy: Relates well to all kinds of people up, down, and sideways.
  • Learning on the Fly: Learns quickly when facing new problems.
  • Perseverance: Pursues everything with energy, drive, and a need to finish.
  • Dealing with Ambiguity: Can effectively cope with change.