Direct Support Manager

3 months ago

Columbia, United States South Carolina Department of Disabilities and Special Needs Full time

Job Responsibilities

About Whitten Regional Center
Whitten Regional Center is a residential facility of the South Carolina Department of Disabilities and Special Needs located in Clinton, SC serving residents with intellectual and developmental disabilities.

Serves as manager of a least one residential residence and as a Direct Support Manager/Qualified Intellectual Disabilities Professional (QIDP) of a DDSN Regional Center residential area. Is responsible to ensure active treatment is provided for consumers. This position is responsible for 24 hour/7 day a week for programs and operations affecting all individuals in the assigned residential unit/area. Is responsible for direct supervision of the personnel and consumers in the assigned residential unit/area.

1. Ensures that each individual receives those services and interventions necessary to meet identified needs in accordance with active treatment standards on a daily basis.

2. Provides thorough, accurate, and timely documentation of services provided. Maintains documentation in compliance with SCDDSN written rules, regulations and policies. Ensures that programs/training are amended based on progress or newly identified needs/concerns.

3. Actively develops DSP Ill leadership and supervisory skills to enable effective training, supervision, and retention of assigned personnel. Proactively engages employees to build relationships that creates trust, open dialogue, and establishes clear responsibilities. Responsible for overall management and oversight of one or more residential buildings and the direct supervision of the personnel as assigned in the residential unit/area. Monitors staff schedules to ensure appropriate coverage needs to support consumer needs. Completes monthly monitoring of Individual Support Plan training for staff, and provides training as needed. Oversees the Direct Support Professional staffs work performance and completes annual performance evaluations. In house managers work the schedules with Q assistance as needed.

4. Maintains continuous communication with guardians and advocates regarding significant events including injuries/incidents, training, and health of the individuals with disabilities to include but not limited to: medical condition, hospitalizations, campus activities and other adverse advents.

5. Monitors consistency among external/internal programs and disciplines to ensure that any discrepancies or inconsistencies between programmatic, medical, dietary, and vocational aspects of consumer's assessments and programs are resolved.


6. Promotes a safe, orderly, neat, clean environment for consumers. Reports significant events and suspected abuse immediately per SCDDSN policy and procedures.

7. Performs additional duties as necessary.

The South Carolina Department of Disabilities and Special Needs offers an exceptional benefits package for FTE positions that includes:

15 days annual (vacation) leave accrual per year

15 days sick leave per year

13 paid holidays

Paid Parental Leave

Health, Dental, Vision, Long Term Disability, and Life Insurance

State Retirement Plan and Deferred Compensation Programs

Minimum and Additional Requirements

At the time application, qualified applicants will have at least two years of related experience providing professional or direct services (either paid or volunteer)
including at least one year of experience working directly with persons with intellectual disabilities or other developmental disabilities. The experience working directly with persons with intellectual or other developmental disabilities can be obtained prior to or after obtaining one of the following qualifying required degrees or credentials: Bachelor's degree in a human services field (including but not limited to Sociology, Special Education, Rehabilitation Counseling and Psychology); Registered Nurse licensure; or Doctorate of Medicine Osteopathy." Applicants indicating college credit or degree(s) on the application will be required to bring a copy of their college transcript to the interview. Please note that an official, certified copy of the transcript will be required within a specific timeframe for candidates selected for hire.Additional Requirements:According to the needs of Whitten Regional Center this position may be required to report to work after hours/ weekends/ holidays and during emergency situations.
Position requires frequent Stooping and / or bending.
Position requires frequent lifting: 20 lbs.

Preferred Qualifications

Knowledge of federal and state regulations governing ICF's/ID, as well as departmental directives relevant to the ICF. Must have the ability to make decisions, exercise judgment, be a team leader, while maintaining effective working relationships. 

Additional Comments

About Our Agency: The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.

EEO Statement:  SC DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex --including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept. of Social Services’ Child Abuse and Neglect Central Registry screening, and CMS “List of Excluded Individuals/Entities” screening; SC Dept. of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials.We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with DDSN consumers, a step PPD testing or QuantiFERON TB Gold testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.

Employee  Referral: The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.
Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume may not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. 

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