Front of House Team Leader

3 months ago


Miami, United States Chick-fil-A Full time

At Chick-fil-A, our Front of House Team Leaders embody our core values and approach their roles with a servant's heart. They have a genuine passion for serving others and a commitment to strong character. With a proactive mindset and a sense of urgency, Team Leaders play a vital role in daily operations. As a Front of House Team Leader, you will support senior leadership in executing operational tasks and ensure that Team Members uphold our standards of excellence and service. Your primary responsibilities will include efficiently managing restaurant operations and coaching Team Members to help them grow and succeed. Leading by example, Team Leaders set the standard for the team, inspiring others to follow suit. We are looking for candidates who are ready to make a positive impact and lead with purpose.

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and restaurant leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay
  • Employee discount

Team Leader Responsibilities:

  • Participating operationally in day-to-day activities in a high-volume, fast-paced restaurant
  • Offer immediate and respectful response to Guest's needs
  • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging team player
  • Open and/or close, lead shifts, key holder
  • Count drawers and finalize day
  • Excellent communication skills, both written and spoken

Qualifications and Requirements:

  • Smile
  • Create and maintain eye contact
  • Speak enthusiastically
  • Make emotional connections with Guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required, but preferred.

Chick-fil-A Cutler Bay is locally and veteran-owned by an independent and bilingual Operator raised in Miami. They make all of their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job-it’s an opportunity for teamwork and leadership development in a positive, people-focused atmosphere. Chick-fil-A Cutler Bay is locally and veteran-owned by an independent and bilingual operator who grew up in the area.



  • Miami, United States Front of the House Full time

    Company OverviewAt Front of the House, we pride ourselves on being a global award-winning hospitality and foodservice manufacturer brand. Our journey began in 2002, and since then, we've grown into a dynamic company with a culture that values inclusivity, sustainability, and diversity. We're proud to be certified as WBENC (Women's Business Enterprise...


  • Miami, Florida, United States JACKMONT HOSPITALITY INC Full time

    Job OverviewJACKMONT HOSPITALITY INC is seeking a skilled Front of House Team Member to join our team.Salary and BenefitsThe estimated salary for this role is $25,000-$35,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as paid time off and opportunities for professional...

  • Front of House Manager

    7 months ago


    Miami Shores, United States Chick-fil-A Full time $20 - $21

    At Chick-fil-A Miami Shores, the Front of House (FOH) Manager role is more than just a job; it's an opportunity! In addition to working directly for an independent Owner/Operator, Managers gain leadership experience that goes far beyond serving a great product in a friendly environment. Managers are responsible for leading their teams to provide exceptional...

  • Restaurant Manager

    2 weeks ago


    Miami, Florida, United States Rosemary's - Miami Full time

    Restaurant Manager - Front of HouseWe are seeking a Restaurant Manager - Front of House to join our team at Rosemary's - Miami, a renowned dining establishment in the heart of Wynwood.The ideal candidate will have prior experience in managing front-of-house operations, ensuring seamless customer experiences, and maintaining high-quality standards.Paid...


  • Miami, Florida, United States MARCUS SAMUELSSON RESTAURANT GROUP Full time

    Job OverviewWe are seeking a skilled and charismatic Front of House Team Member to join our dynamic team at Red Rooster Overtown.


  • Miami, Florida, United States Grove Bay Hospitality Group Full time

    We are seeking a highly skilled and customer-focused Front-of-House Ambassador to join our team at Grove Bay Hospitality Group's waterfront restaurant in Coconut Grove.Job SummaryThis is a challenging and rewarding role that requires exceptional interpersonal skills, the ability to multitask, and a passion for delivering world-class service. As a...


  • Miami, Florida, United States OMAKAI HRB Downtown LLC Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Front of House Team Member to join our upscale casual dining team at OMAKAI HRB Downtown LLC.This role is perfect for individuals who possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.


  • Miami Beach, Florida, United States Nobu Miami Full time

    Nobu Miami is looking for a talented Front of House Assistant to join our team! About the Role: As a Front of House Assistant, you will be responsible for ensuring that our guests receive exceptional service and that our restaurant runs smoothly. You will work closely with our servers, bussers, and kitchen staff to provide a seamless dining...


  • Miami, Florida, United States JW Marriott Marquis Miami Full time

    Job Description:We are seeking a highly skilled Front of House Representative to join our team at JW Marriott Marquis Miami. In this role, you will be responsible for ensuring that every guest has a positive experience from the moment they arrive until the moment they depart.The estimated salary for this role is $50,000 - $70,000 per year, depending on...

  • IT Specialist, Hybrid

    2 months ago


    Miami, United States Front of the House Full time

    Company Overview: Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House® and room360° by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as "Best Workplaces in Manufacturing...

  • Restaurant Manager

    3 weeks ago


    Miami, Florida, United States B Hospitality Corp Full time

    Job TitleFront of House Restaurant ManagerAbout B Hospitality CorpWe are a tech-driven hospitality company that has redefined room service. Our mission is to create modern technology for timeless hospitality, partnering with the world's leading hotel operators to increase efficiency in food and beverage operations.What We OfferWe provide competitive salaries...


  • Miami Beach, Florida, United States Marriott Full time

    **Company Overview**At Marriott, we believe in igniting curiosity and expanding worlds. Our hotels are designed to provide unforgettable experiences for our guests, and our team members are the key to making that happen.**About the Role**We are seeking a skilled Housekeeping Team Member to join our front-of-house team at W South Beach. As a member of our...

  • Front Desk Agent

    4 weeks ago


    Miami Beach, United States Soho House & Co. Full time

    The role... At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the...


  • Miami, Florida, United States Riviera Dining Group Inc Full time

    Job OverviewRiviera Dining Group Inc is seeking a skilled Front of House Talent Acquisitions Specialist to join our entrepreneurial Human Resources & Talent Acquisition team.This role will be responsible for supporting restaurant hiring efforts, serving as an ambassador for the brand in all markets, and deploying industry-leading recruitment...


  • Miami, Florida, United States Camillus House Full time

    Job OverviewAt Camillus House, we are seeking an experienced Vice President of Development and Fundraising Leader to join our team. This critical role is responsible for driving fundraising efforts to secure philanthropic gifts from individuals, foundations, and corporations.About the RoleWe are looking for a highly skilled and motivated professional with a...


  • Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full time

    Job OverviewWe are seeking a highly skilled Front of House Ambassador to join our team at The Betsy, a premier independent boutique hotel in South Beach. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring that every interaction with our guests is memorable and enjoyable.Job...


  • Miami, United States House of Sport Full time

    House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play.  A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our...

  • Front Office Leader

    16 hours ago


    Miami, Florida, United States ENNISMORE Full time

    Job OverviewThe Front Office Manager is a key leadership role responsible for overseeing the daily operations of the Front Office and leading the team to ensure we are exceeding guests' expectations. With a strong understanding of Computer systems such as Opera, GoConcierge, Nuvola, Microsoft Word, Excel & Outlook, this individual will be able to efficiently...


  • Miami, Florida, United States Camillus House Full time

    Job SummaryCamillus House seeks a highly skilled Trauma-Informed Housing Coordinator to join our team. This role involves providing comprehensive support to survivors of human trafficking, ensuring their safety, stability, and self-sufficiency through rapid rehousing models.Salary: $51,584 per annum (paid in US dollars)Main Responsibilities:Coordinate with...


  • Miami Beach, Florida, United States The Gates South Beach Full time

    At The Gates South Beach, we are seeking an experienced and highly skilled Front Office Team Lead to join our dynamic team. This is a critical role that requires a strong leader who can effectively manage the front office operations, ensuring seamless guest experiences.Job Summary:The successful candidate will be responsible for overseeing the daily...