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Order Fulfillment, Team Lead

4 months ago

Chesterfield, United States Hoover & Strong Full time

Position: Order Fulfillment, Team Lead (ONSITE)

Hourly Rate: $19.00

Position Overview: The Fulfillment Team Lead will manage and direct vault activities and staff within our multi-functional Mill manufacturing division. This position is responsible for creating alloy melts by following formulas and ensuring new alloy melts meet the company standards for precious metals with the assay. This position is also responsible for the organization and efficiency of the vault including purchasing and maintaining logs of precious metals on a daily basis and planning future alloy melts to meet business needs.

Responsibilities (100%):

  • Supervise vault activity and 4 personnel. Must be hands on group leader and willing to learn all facets of the departments and processes and be willing to move coworkers around or fill in when staff is on PTO.
  • Pick and pull stock items of small coils and lengths of wire, flat and coiled sheet, casting grain, and tubing from our inventoried product line to fill orders.
  • Stage and organize orders efficiently from both inventoried stock and made to order product.
  • Prepare documents such as work orders, invoices, bills of lading, or shipping orders to route materials to the correct internal and external customers.
  • Pack, seal, label, or affix postage to prepare materials for shipping using hand tools, power tools, or postage meter
  • Examine incoming materials, either made in-house or from vendors, to verify accuracy by comparing to orders, invoices, and manifests.
  • Work with our manufacturing team by sending out and receiving incoming jobs from the production departments.
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for accounting and recordkeeping purposes
  • Participate in continuous improvement activities as part of the site LEAN team.
  • Work with the order fulfillment team to make sure that all standard items are kept in stock. Work directly with Senior Management on production goals and activities ie: scheduling, delivery, and quality. Coordinate new services, promotions with marketing and sales, including establishing goals, training coworkers and evaluating results.

Qualifications:

  • Minimum of 2 years of order fulfillment or production experience in a manufacturing or plant environment with a proven track record of measurable results
  • Prepare melts up to company standards
  • Work with vendors to purchase raw materials and finished products
  • Excellent interpersonal, collaboration, and decision-making skills
  • Eagerness to supervise and manage projects for vault activities & team members
  • Strong communication and decision-making skills
  • Must be proficient using Microsoft Office and other computer systems
  • Ability to write analytical reports and Standard Operating Procedures on processes
  • Ability to handle multiple projects and adapt to change

Essential Physical/Environmental Requirements:

  • May be required to perform specific tasks that involve standing, bending, lifting, pushing, pulling, squatting or kneeling
  • Must be able to lift with or without mechanical aids on a recurring basis (up to 45 lbs.)
  • Work is performed within a production environment, subject to temperature variations, chemicals, mechanical parts, increased noise levels and dust.

Hoover & Strong is a 110-year-old, family-owned jewelry manufacturer and refiner that makes over 30,000 eco-friendly and responsibly sourced jewelry products, all made in the USA. Our team of 90 dedicated coworkers have created a family-oriented work environment that encourages sharing of ideas and responsible practices in a Lean Manufacturing factory. Our work ethic is strong. We provide high-quality products and professional services in a comfortable, casual, non-corporate atmosphere with respect and appreciation for one another.

Our comprehensive benefits package includes:

  • One month Paid Time Off - 14 days (pro-rated first year) + 9 paid holidays
  • Company contribution to your Medical and Dental plans
  • Eligibility for 401k, with Company Profit Sharing contributions
  • Company paid Life Insurance
  • Voluntary Vision and Supplemental Insurance Available
  • Performance bonuses and Spot Awards
  • Monthly luncheons, cookouts and other fun activities
  • Week days only, no shift work

All applicants must complete the online application. We cannot accept resumes without the online application. Candidates must pass an extensive background check, credit, criminal and drug screen; in addition, all candidates must be willing to adhere to a metal-free dress code policy and no cell phones.

Hoover & Strong, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.