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Location Supervisor

2 months ago

Lemont, United States DCC Propane, LLC Full time

Position Summary

The Location Supervisor plays a crucial role in supporting the District and Customer Service Managers with daily operations. This role will be tasked with ensuring that the responsibilities of all field employees throughout the assigned district are being properly executed. Important functions include, but are not limited to, safety compliance, customer service, logistics coordination, inventory, and scheduling.


Core Duties / Key Responsibilities

  1. Operational Management:
  • Oversee daily operations of the propane distribution facility.
  • Coordinate delivery schedules and manage routing to ensure timely deliveries.
  • Monitor and manage inventory levels, placing orders as needed.
  • Ensure all equipment and vehicles are properly maintained and operational.

Safety and Compliance:

  • Ensure compliance with all federal, state, and local regulations related to propane handling and distribution.
  • Implement and enforce safety protocols and procedures.
  • Conduct regular safety meetings and training sessions for staff.
  • Investigate and report any safety incidents or violations.

Personnel Management:

  • Supervise, train, and evaluate facility staff, including drivers, technicians, and administrative personnel.
  • Create and manage work schedules, ensuring adequate coverage for all shifts.
  • Address and resolve employee issues and conflicts.
  • Promote a positive work environment and team morale.

Customer Service:

  • Handle customer inquiries, complaints, and service requests in a professional and timely manner.
  • Ensure high levels of customer satisfaction through efficient service and communication.
  • Develop and maintain relationships with key customers and stakeholders.

Financial Management:

  • Assist in the development and management of the facility's budget.
  • Monitor expenses and ensure cost-effective operations.
  • Prepare and analyze operational reports, making recommendations for improvements.

Logistics Coordination:

  • Manage logistics for the distribution of propane, including coordinating with suppliers and vendors.
  • Optimize delivery routes to maximize efficiency and reduce costs.
  • Ensure accurate record-keeping of deliveries and inventory.

Qualifications:

  • Education: High school diploma or equivalent; bachelor's degree in business management or a related field preferred.
  • Experience: Minimum of 3-5 years of experience in propane distribution or a related industry, with at least 2 years in a supervisory role.
  • Certifications: Relevant safety and handling certifications as required by law.
  • Skills:
    • Strong leadership and managerial skills.
    • Excellent communication and interpersonal abilities.
    • Proficiency in logistics and inventory management.
    • Knowledge of safety regulations and compliance standards.
    • Ability to handle customer service issues effectively.
    • Good problem-solving and decision-making skills.

Physical/Working Requirements

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is:

  • This position requires daily on-site attendance;
  • Prolonged periods of standing and walking;
  • Ability to work in various environmental conditions, including exposure to outdoor weather and hazardous materials.
  • Ability to life and move heavy objects (up to 50 lbs)
  • Must be able to position, transport, lift and/or move up to 15 pounds at a time;
  • Stand, walk, move across large areas;
  • Stoop, kneel, crouch, or crawl or otherwise reach into confined spaces;
  • Communicate with and exchange information verbally and in writing;
  • Move about in an office environment;
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • The noise level in the work environment is usually moderate.

Meet DCC Propane:

DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits.

We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. atone way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.


Scope

Direct Reports: 1

Total Organization Employees: ~ 900

# States: 21

# Markets: 9

# Operating Districts: ~ 39


This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.


DCC Propane is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status or disability status.