Account Manager
2 weeks ago
Description:
About Marsh McLennan Agency Midwest
Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
The Account Manager is at the center of ensuring the successful delivery of exceptional service to our clients. Working with the Producer and/or Account Executive, they plan, execute, and track a customized service plan for each client. The Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. They engage the full-service team and resources as appropriate to create measurable value and efficiencies in our clients’ businesses. The Account Manager also has an understanding of the marketplace and industry and uses that expertise in placing coverage and negotiating terms and conditions on behalf of clients. Managing the proposal and renewal processes, the Account Manager supports clients in reviewing coverage and program options and understanding associated details. The Account Manager oversees the accuracy of client information in our agency management system, facilitating a collaborative service experience and empowering our client portal.
Execution of Client Service
Works with Producer and/or Account Executives, service team, and other internal departments to plan, execute, and track customized service strategy for each client, designed to create measurable value and efficiencies in their businesses
Manages creation of proposals, providing summary of programs and options, service plan, and other specific deliverables designed to support clients in making decisions about insurance programs
Builds personalized client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email, and in-person meetings
Analyzes risk, coverage, program structure and recommends options; executes coverage and program changes
Oversees the accuracy and display of information in client portals; consults with and enacts client decisions on access to portal by their staff
Leverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as needed
Works with internal departments to ensure cohesiveness and timeliness of service execution, and creates report of service plan execution through commitment report
Takes an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experience
Manages time effectively to prioritize workload, client service requests, and service parameters on business processes
Market Strategy and Negotiation
Works with service team to effectively manage and oversee new business and renewal processes by following workflow procedures and best practices
Creates submission for underwriters, by engaging with clients and prospective clients on their exposures, coverages, and program needs, assembling into submission package following best practices
Communicates with underwriters on submissions and negotiates premium, coverage, and other terms on behalf of clients
Evaluates coverage, terms, and conditions of quotes received from underwriters; compares quote options from multiple carriers and presents coverage comparisons as requested
Remains current on forms, coverage, insurance carriers, industry trends, and legislation
Maintains positive working relationships with insurance carriers, attends meetings and events as appropriate, and proactively learns about their products and underwriting approaches
Data Process and Integrity
Consistently follows client service workflows and appropriately engages internal resources such as process support team, procedure manuals and reporting tools to ensure efficiency and accuracy of execution
Accurately maintains complete client files including the clear documentation of account detail in agency management systems including policy information, activities, attachments, and correspondence
Achieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics, and goals
Peer Relationships
Participates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.
Trains, guides, and mentors Client Service Representatives and other peers
Communicates effectively with Client Service Representatives and provides timely and complete information to allow them to establish positive client relationships and efficiently manage their processes and workload
Develops successful and effective working relationships with Producers, Account Executives, Client Service Representatives, service team members, managers, carriers, and members of other department
Required
Upon hire, Producers License for Fire/Casualty or Life/Health, as appropriate for role
Available to travel to both local and long-distance client meetings
Has means of transportation for local travel as needed
2+ years Account Manager experience within an insurance brokerage, or comparable experience
Preferred
BS/ BA in Business, Insurance, or related field
CPCU, ARM, CEBS, or other professional insurance designation related to discipline
Experience working with agency management systems
Proficient skill level in Microsoft Office Suite
A Great Place to Work. A Great Place to Perk.
Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:
Medical, dental, vision, 401K benefits and more
The flexibility to work at home or an office
A paid day off to volunteer and company-organized volunteer events
Up to $1,000 per year in matching charitable donations
Up to $750 per year in wellness rewards
A company-wide mentality that you can never appreciate your co-workers too much
Who Are is Who Are
MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.
#MMAMW
#MMAEHB
-
Accounting Manager
2 months ago
Dayton, United States Creative Financial Staffing Full timeAccounting Manager Dayton, OH Our client, a respected company in the oil and gas sector, is seeking a skilled Accounting Manager to join their finance team. This role will be responsible for overseeing accounting operations and ensuring accurate financial reporting in line with industry standards. Responsibilities: Manage day-to-day accounting...
-
Accounting Manager
5 days ago
Dayton, United States Creative Financial Staffing Full timeAccounting Manager Dayton, OH Drive financial excellence and shape business strategy in this key on-site role. This Accounting Manager role will have you steer financial operations from daily transactions to long-term forecasting, provide critical insights to executives, directly influencing company direction and enhance team performance through innovative...
-
Accounting Manager
1 week ago
Dayton, United States Creative Financial Staffing Full timeAccounting Manager Dayton, OH Drive financial excellence and shape business strategy in this key on-site role. This Accounting Manager role will have you steer financial operations from daily transactions to long-term forecasting, provide critical insights to executives, directly influencing company direction and enhance team performance through innovative...
-
Accounting Manager
4 weeks ago
Dayton, United States Creative Financial Staffing Full timeAccounting Manager | Dayton, OH Shape financial success and drive operational excellence in this pivotal on-site role. Starting at $85,000/year. Your Impact: Spearhead financial operations, from month-end closes to strategic forecasting Deliver key insights to senior leadership, influencing critical business decisions Optimize processes and elevate team...
-
Accounting Manager
1 month ago
Dayton, United States SCN - Search Consulting Network Full timeMy name is Daniel Ramón, an Executive Recruiter with SCN (www.SCNteam.com).We are partnering with a phenomenal Manufacturing Organization who is hiring for an Accounting ManagerCompany Highlights• Automotive Manufacturing Organization• Innovative products• Positive work culture • 40+ years in the industry Position Highlights• Accounting Manager•...
-
Accounting Manager
4 weeks ago
Dayton, United States Creative Financial Staffing Full timeAccounting Manager | Dayton, OH Shape financial success and drive operational excellence in this pivotal on-site role. Starting at $85,000/year. Your Impact: Spearhead financial operations, from month-end closes to strategic forecasting Deliver key insights to senior leadership, influencing critical business decisions Optimize processes and elevate team...
-
Accounting Manager
3 months ago
Dayton, United States Providence Medical Grp. Full timeJob DescriptionJob DescriptionSupervision Exercised: Reports to: Chief Operating OfficerSupervision Exercised: Exercises general supervision over assigned accounting department.Essential Functions:1. Prepares monthly general and standard journal entries, financial statements and comparative reports, account reconciiations, and cost reports.2. Assists...
-
Account Manager
3 months ago
Dayton, United States Premier Rental Purchase of DaytonTroy Full timeJob DescriptionJob DescriptionThis position is for a Account Specialist who wants to join a team with a company that cares about its employees. Responsible for assisting in the maintenance of company Standards of Operation. Responsible for proper control of rental accounts to ensure that payments are received on time. Responsible for the proper and timely...
-
National Account Manager
3 months ago
Dayton, United States DRT Holdings, LLC Full timeJob DescriptionJob DescriptionDRT Holdings, LLC is a leader in the metal packaging, aerospace, and precision machining industries. Our precision machining division (PREC) focuses on a diverse range of products and industries ranging from packaging, medical, garage doors, pumps, and large fabrications. DRT is hiring a National Account Manager to help develop...
-
Account Manager
2 weeks ago
Dayton, United States Premier Rental Purchase of DaytonTroy Full timeThis position is for a Account Specialist who wants to join a team with a company that cares about its employees. Responsible for assisting in the maintenance of company Standards of Operation. Responsible for proper control of rental accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service...
-
National Account Manager
3 months ago
Dayton, United States DRT Holdings, LLC Full timeJob DescriptionJob DescriptionDRT Holdings, LLC is a leader in the metal packaging and precision machining industries, focusing on supporting the market through equipment and part sales and service. The Metal Packaging market is forecasted to grow significantly over the next several years because brands continue to choose infinitely recyclable metal...
-
Landscape Account Manager
3 months ago
Dayton, United States Absolute Landscape & Turf Services Full timeJob DescriptionJob DescriptionWe are seeking a highly motivated, customer service and detail-oriented Landscape Account Manager to join our team. Ideal candidate should have at least 3 years of landscape account management or related experience. As a Landscape Account Manager, you will play a crucial role in building and maintaining client relationships....
-
Account Sales Manager
3 months ago
Dayton, United States Red Bull North America Full timeReporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product displays at all large and small format "off premise" stores. You will upsell inventory, cooler space, and product...
-
Insurance Account Manager
7 days ago
Dayton, Ohio, United States US012 Marsh & McLennan Agency LLC Full timeAbout the RoleThe Insurance Account Manager is a key member of our team at US012 Marsh & McLennan Agency LLC, responsible for delivering exceptional service to our clients. This role requires a strong understanding of the insurance industry and the ability to build effective relationships with clients and internal stakeholders.Key ResponsibilitiesDevelop and...
-
Account Manager
3 months ago
Dayton, United States Surge Staffing Full timeJob DescriptionJob DescriptionSummaryThe Account Manager is responsible for the profitable operation of an assigned branch office. This includes overall responsibility for:1. achieving profit results consistent with established expectations,2. implementing a consistent business development program to maximize billable hours and sales growth, thereby...
-
Sales and Account Manager
4 days ago
Dayton, Ohio, United States LexisNexis Full timeAbout the RoleThe Law360 Client Manager will be responsible for renewing corporate subscriptions, as well as increasing usage with existing customers. The Client Manager will work with the various internal sales and support teams to ensure a favorable customer experience.Key ResponsibilitiesMeet sales goals within assigned accounts and revenue goals within...
-
Janitorial Account Manager Dayton
4 hours ago
Dayton, United States Alpha & Omega Full timeDo you need a change in pace or environment? Are you looking for a position with growth potential? Join our Alpha and Omega family! We are currently hiring for a Janitorial Account Manager in Dayton. We are looking for a happy, energetic leader who is not afraid to get their hands dirty. If this sounds like you, we'd love to meet you! ...
-
Account Manager I
4 weeks ago
Dayton, United States ArcBest Full timeArcBest® is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. Wanting to join the ArcBest team? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture. Currently, we are looking for a Account...
-
Corporate Account Manager
5 days ago
Dayton, Ohio, United States RELX Full timeAbout the RoleThe Law360 Client Manager will be responsible for renewing corporate subscriptions, as well as increasing usage with existing customers. The Client Manager will work with the various internal sales and support teams to ensure a favorable customer experience.Key ResponsibilitiesMeet sales goals within assigned accounts and revenue goals within...
-
Accountant
3 months ago
Dayton, United States TURNER PROPERTY SERVICES GROUP, INC. Full timeJob DescriptionJob DescriptionJob TitleAccountantReports ToChief Financial OfficerGeneral Function Responsible for billing service fees, accounts receivable functions, and monthly financial statement package preparation. Candidates must be able to work onsite in our office. This is a full time, salaried position. Qualifications Must have at least an...