Automotive Parts Counter Sales

1 month ago


Denver, United States Mile High Honda Acura Full time

We're seeking a Parts Counter Sales Rep to join our team at Mile High Honda.

Are you a passionate, skilled, dedicated, and experienced individual who excels in customer service? 

Do you have previous auto parts experience? Apply now to our Parts Customer Service Rep position.

About Our Dealership
Mile High Honda does business differently compared with other Denver car dealerships.
From our sales floor to our service department we offer a relationship-based experience unlike any other.
We focus on delivering great customer service at Mile High Honda.
We build our business every day on the relationships we’ve nurtured with each customer.
We keep loyalty, honesty, and trust at the forefront.

Responsibilities

  • Generating parts estimates and quotes for customers and internal staff.
  • Shipping and receiving duties including but not limited to, check in, reconciliation and returns management.
  • Parts Delivery and customer retrieval/drop off.
  • Oversee the parts sales process from start to finish.
  • Communicate with staff and customers in a friendly and professional manner.
  • Converse effectively/efficiently regarding customer parts status.
  • Read and understand the parts catalog when looking up and speaking to specific parts.
  • Answer phone calls; provide price quotes and other information to customers.
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  • Provide high level service to both internal and external customers.
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receive payment from retail customers or obtains credit authorization.

Qualifications

  • Previous parts department experience
  • Customer Service, at least 1 year
  • High School Diploma or equivalent
  • Strong people skills with a positive attitude
  • Sales and customer service experience
  • Ability to work in a fast-paced environment
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to work with limited supervision
  • Great customer service skills, follow-up and sales ability
  • Ability to lift in upwards of 50 pounds on a continuous basis.
  • Willingness to take a pre-employment background check and drug screen
  • Valid driver's license and clean driving record

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Family owned and operated
  • Flexible Work Schedule
  • Discounts on products and services

Dealership Location
Mile High Honda is located in beautiful Colorado, in Denver yet close to Aurora, Parker, Centennial, and Highlands Ranch.

We are an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to providing a safe, drug-free work environment.
Applicants must be willing to submit to a pre-employment background check and drug test.
Interested candidates must possess a valid driver's license and have a satisfactory driving record. 
Must have received or be willing to receive the COVID-19 vaccine by the date of hire to be considered for a job, unless qualified for a reasonable accommodation due to a disability or religious belief.


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