Patient Care Assistant/Unit Administrative Assistant ICU Main Full Time

2 months ago

Baytown, United States Houston Methodist Full time

Patient Care Assistant/Unit Administrative Assistant ICU Main Full Time (Days)

REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Baytown Hospital
4401 Garth Rd
Baytown, TX 77521
Job Ref: 58735 Talent Area: Nursing Assistant Job Shift: ROTATING HOLIDAYS/WEEKENDS 1st - Day Job Type: Full-Time Work Week: 7a-7p Posted Date: July 15, 2024

At Houston Methodist, the Patient Care Assistant/Unit Administrative Assistant (PCA/UAA) position is responsible for performing key functions that support the interprofessional team in delivering high quality, cost-effective care. The PCA/UAA position demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient populations, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and maintains competency requirements for computer medical terminology and other job-related functions, while practicing Patient and Family Centered Care in concert with Houston Methodist ICARE values: Integrity, Compassion, Accountability, Respect and Excellence. The PCA/UAA position assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed, answering incoming telephone calls for the unit and transfers as appropriate.

Requirements:

PEOPLE ESSENTIAL FUNCTIONS

Answers incoming telephone calls for the unit and transfers as appropriate. Facilitates and supports effective throughput with timely communication. Greets patients and visitors to the unit, assisting with directions, information and guidance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution, responding positively to requests for assistance. Interacts with peers, staff, and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Conducts self in a manner that is congruent with cultural diversity, equity, and inclusion principles. Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.


SERVICE ESSENTIAL FUNCTIONS

Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments, and procedures in accordance with established policies and procedures and cultural diversity and inclusion principles. Responds to the nurse call system, contacting nursing personnel as appropriate, and follows through with meeting patient needs. Pull/prints daily reports per unit standard, which may include daily shift report, charge nurse reports, handoff reports and/or My Daily Care Plan. Assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed. Organizes the unit workflow, paperwork as needed, proactively problem-solves, anticipating needs, and managing multiple ongoing priorities with minimal supervision. Coordinates the requests to Facilities Management and Biomed regarding department needs or broken equipment. Rounds through the unit, per unit expectations, to check for environmental or equipment needs, and other assistance that may be needed. Serves as an in-house courier which may include retrieving blood, hand-delivering labs, tele boxes, etc. Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report.


QUALITY/SAFETY ESSENTIAL FUNCTIONS

Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care. Conducts hourly rounding to ensure patient needs are met (four P's). Monitors and addresses noise level of unit to improve or impact patient satisfaction. Responds to patient calls promptly. Reports near misses and collaborates with the interprofessional health care team to improve patient safety. Reports near misses and collaborates with the interprofessional health care team to improve patient safety. Contributes towards improving quality and safety scores, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections.


FINANCE ESSENTIAL FUNCTIONS

Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.


GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Offers innovative solutions in performance improvement projects and shared governance activities. Follows up on action items as necessary to ensure completion of assignments. Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.


This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications:

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)


WORK EXPERIENCE

Eighteen months of Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA) or Patient Care Assistant (PCA) experience One year of secretarial/office, college/vocational training, or six months of internal cross-training within Houston Methodist Prior health care experience and/or medical terminology preferred

LICENSES AND CERTIFICATIONS - REQUIRED

BLS - Basic Life Support (AHA) OR CNA - Certified Nursing Assistant - State Licensure -- For Skilled Nursing Facility(SNF)/Rehab departments only

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity Ability to operate and troubleshoot equipment (fax, PC, printers, telephones, etc.) Proficient computer application skills

  • Patient Care Assistant

    2 months ago

    Baytown, United States Houston Methodist Full time

    Patient Care Assistant - Observation Unit Full Time (Days) REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Baytown Hospital 4401 Garth Rd Baytown, TX 77521 Job Ref: 58794 Talent Area: Nursing Assistant Job Shift: ROTATING HOLIDAYS/WEEKENDS 1st - Day Job Type: Full-Time Work Week: 7a-7p Posted Date: July 19, 2024 At...

  • Bilingual Administrative Assistant

    1 month ago

    Baytown, United States Rising Star Recruiting & Staffing Full time

    Job DescriptionJob DescriptionBilingual logistics assistant is responsible for providing administrative support in a logistics unit or organization. The tasks that they handle may include clerical, warehouse, and customer service, and housekeeping in their area of assignment. Responsibilities:Draft correspondences and other formal documentsEmail...

  • Patient Care Technician

    3 weeks ago

    Baytown, United States Fresenius Medical Care Full time

    *Baytown, TX *Full Time *Outpatient Dialysis PCT PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for...

  • Patient Care Technician

    4 weeks ago

    Baytown, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...

  • Patient Care Technician

    3 weeks ago

    Baytown, United States Fresenius Medical Care North America Full time

    POSITION FEATURES: *Baytown, TX *Full Time *Outpatient Dialysis PCT PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective...

  • Nurse Practitioner Acute Care, Full Time, Nights

    3 months ago

    Baytown, United States Houston Methodist Full time

    Nurse Practitioner Acute Care, Full Time, Nights - ICU/Rapid Response (Baytown) REFER A FRIEND Current Employees Apply BACK Location: HMB Garth - 4401 Garth Road Baytown, Texas 77521 Job Ref: 56573 Talent Area: Nurse Practitioner Job Shift: 3rd - Night Job Type: Full-Time Posted Date: May 28, 2024 At Houston Methodist, the Nurse Practitioner Acute...

  • Patient Care Technician

    3 months ago

    Baytown, United States FRESENIUS MEDICAL CENTER Full time

    POSITION FEATURES: *Baytown, TX *Full Time *Outpatient Dialysis PCT PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective...

  • Certified Medical Assistant

    4 days ago

    Baytown, Texas, United States Houston Methodist Specialty Physician Group Full time

    Position Overview: The Certified Medical Assistant (CMA) at Houston Methodist Specialty Physician Group plays a crucial role in supporting the examination and treatment of patients under the guidance of clinical and administrative leadership. Key Responsibilities: Assist in patient care under the supervision of healthcare professionals, ensuring adherence to...

  • Medical Assistant Certified

    4 days ago

    Baytown, United States Wellness, Weight Loss & Aesthetics Full time $17 - $19

    Job DescriptionJob DescriptionMust live within 20 minutes of Baytown, TX.Welcomes patients and visitors by greeting patients and answering their questions in a warm pleasant and professional manner.This is a full time job. We have employee's who are college students and this has affected the business so we are no longer hiring people who are going to...

  • Registered Dental Assistant

    3 months ago

    Baytown, United States Jefferson Dental and Orthodontics Full time

    Job DescriptionJob DescriptionJob descriptionJoin our team at Jefferson Dental and Orthodontics and become a part of our mission to provide exceptional patient care through education and empathy. As a Registered Dental Assistant (RDA), you will play a crucial role in delivering top-notch dental services while ensuring our patients have a 5-star experience....

  • Nurse Practitioner Acute Care, Full Time, Nights

    3 months ago

    Baytown, United States Houston Methodist Specialty Physician Group Full time

    At Houston Methodist, the Nurse Practitioner Acute Care (NP-AC) is responsible for functioning as a licensed registered nurse and care provider to provide all aspects of patient care, including diagnosis, treatment and consultation while maintaining and promoting the health of the patient. This position may work in both inpatient and outpatient situations...

  • Hair Laser Technician and Office assistant

    4 weeks ago

    Baytown, United States Wellness, Weight Loss & Aesthetics Full time

    Job DescriptionJob DescriptionProviding hair laser services to our patients/clients. You must have a current certification by the State of Texas. This will be part of the job and when not busy assist in the medical office with patient callbacks, texting, emails, preparing and drawing up medication and lipotrophic injections, preparing medical notes that have...

  • Dining Service Assistant

    3 weeks ago

    Baytown, United States Capital Senior Living Full time

    Find your joy here, at The Waterford at Baytown, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!The Waterford at Baytown, a premier retirement community in Baytown, Texas provides quality care to residents in an INDEPENDENT LIVING,...

  • Dining Service Assistant

    4 weeks ago

    Baytown, United States Capital Senior Living Full time

    Find your joy here, at The Waterford at Baytown, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more! The Waterford at Baytown, a premier retirement community in Baytown, Texas provides quality care to residents in an INDEPENDENT...

  • Senior Medical Assistant

    3 months ago

    Baytown, United States Houston Methodist Specialty Physician Group Full time

    At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a...

  • Medical Assistant

    3 months ago

    Baytown, United States American Family Care Baytown Garth Rd Full time

    Job DescriptionJob DescriptionSummaryProvides general nursing care to patients in outpatient clinic setting by performing the following duties.Essential FunctionsTake temperature, pulse, blood pressure, and other vital signs to detect deviations from normal. Explain prescribed procedures and treatments to patients.Prepare equipment and aid physician during...

  • Transporter Radiology Administration Days

    1 week ago

    Baytown, United States Houston Methodist Full time

    Transporter Radiology Administration Days REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Baytown Hospital 4401 Garth Rd Baytown, TX 77521 Job Ref: 60905 Talent Area: Nursing Assistant Job Shift: 1st - Day Job Type: PRN Posted Date: Aug. 27, 2024 At Houston Methodist, the Transporter position is responsible for...

  • Medical Assistant Certified

    3 days ago

    Baytown, United States Wellness, Weight Loss & Aesthetics Full time $17 - $19

    Job DescriptionJob DescriptionMust live within 20 minutes of Baytown, TX.Welcomes patients and visitors by greeting patients and answering their questions in a warm pleasant and professional manner.This is a full time job. We have employee's who are college students and this has affected the business so we are no longer hiring people who are going to...

  • Medical Assistant

    3 months ago

    Baytown, United States Greater Houston Foot Centers Full time

    Job DescriptionJob DescriptionResponsibilitiesInterview patients and document basic medical historyOrganize and schedule appointmentsUpdate and file medical records and insurance reportsArrange hospital admissions and laboratory servicesCheck with patients and type up patients chartsAssist during medical examinationsProduce and distribute correspondence...

  • Medical Receptionist Medical Assistant

    3 weeks ago

    Baytown, United States Wellness, Weight Loss & Aesthetics Full time

    Job DescriptionJob DescriptionGreet and welcome patient in a professional tone as soon as they arrive at the officeMust be bi-lingual (Spanish) fluently. Provide them with the appropriate paperwork for them to fill out immediately. Be able to multi-task and answer, screen and forward incoming phone callsEnsure reception area is tidy and presentable at all...