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Medical Receptionist Medical Assistant
3 months ago
- Greet and welcome patient in a professional tone as soon as they arrive at the office
- Must be bi-lingual (Spanish) fluently.
- Provide them with the appropriate paperwork for them to fill out immediately.
- Be able to multi-task and answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable at all times, with all necessary paper, pre-printed paper work and material (e.g. pens, forms and brochures), check to make sure the fax and copy machine is working properly and has supplies for it to operate.
- Bring in the metal box hanging on the door from the previous night blood pick up and bring it inside.
- Turn on both reception room TV's
- Provide basic and accurate information in-person and via phone/email about the office and what services we provide.
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order front office supplies and keep inventory of stock
- Update the schedule as needed with patient new patient and established patient's who need to be rescheduled.
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, and faxing