Customer Serv SPVR
2 weeks ago
- Set and monitor production and quality goals for the department
- Monitor inventory to ensure all accounts are receiving the necessary calls and appropriate number of touches to flow through the process
- Compile and provide operations reporting to management as needed
- Assists the Manager and/or Assistant Director with daily running of the call center including managing the telephony solution
- Acts as back-up when the Manager or Assistant Director is not available
- Helps manage call queues by ensuring Team Leads are monitoring and managing their staff for optimal production and efficiency
- Conducts random call audits to ensure the department’s level of quality meets the standards set
- Motivate the team by identifying creative games and prizes as well as providing positive feedback
- Answers escalated patient calls
- Special Projects as assigned by management
- Ability to motivate staff
- Minimum 5 years customer service experience
- Prior management experience at a Team Lead or Supervisor level
- Outstanding listening, communication, and problem-solving skills
- Knowledge of all federal, state, and local healthcare laws and regulations to ensure GetixHealth is compliant
- Excellent written communication skills
- Proficient in EXCEL
- Must have effective organizational skills and detail oriented
- Ability to adapt to change and maintain professionalism in challenging situations
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Customer Serv SPVR
2 weeks ago
San Antonio, United States GetixHealth Full timeThe Customer Service Supervisor has a very important role in ensuring the success of the customer service department and the company as a whole. They work with the representatives and supporting staff to ensure that every piece of the process is working appropriately.They communicate with clients directly as well as upper management when the Manager or...
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Customer Service
4 weeks ago
San Antonio, Texas, United States Lowe's Full timeMr. Rooter Plumbing's proven systems make it easy for our staff members to achieve their goals, whether financial, professional and/or personal.Mr. Rooter implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work for.Dispatching service calls to the Plumbers using...
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IT Specialist
3 weeks ago
San Antonio, United States U.S. Army Medical Command Full timeSummary About the Position: This position serves as an Information Technology Specialist (Systems Administration/Customer Support) in Medical Readiness Command, located in Fort Sam Houston, TX
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Licensed Insurance Customer Service
3 weeks ago
San Antonio, United States Fletcher Insurance Agency Full timeJob DescriptionJob DescriptionJoin our Team at Fletcher Insurance Agency!Fletcher Insurance Agency has been a trusted presence in the San Antonio insurance market for 23 years. Our family-owned agency, led by a dedicated husband-wife team, offers a warm and friendly work environment where employees are valued and empowered to succeed. We specialize in...
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Customer Service Sales Assistant
3 weeks ago
San Antonio, United States Snelling Full timeJob DescriptionJob DescriptionSnelling is currently seeking an Administrative Back of Office Sales Coordinator to join a fast-growing company with an inviting and energetic culture that has consistently been recognized as one of the best in our industry. The Administrative Sales Coordinator will be interacting with customers and management via telephone...
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Customer Success Manager Americas
5 days ago
San Antonio, United States Canonical Full timeThe role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned...
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Sales Counselor for CKC Custom Homes
1 month ago
San Antonio, United States IRONTON CONSTRUCTION LLC Full timeJob DescriptionJob DescriptionJob Description: Sales Counselor for Custom Home BuilderPosition Overview:We are seeking a dynamic and motivated Sales Counselor to join our well-established custom home building company. With over 20 years of experience in the industry, we specialize in crafting high-quality, customized homes in San Antonio and the surrounding...
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Lead Interior Designer
6 days ago
San Antonio, United States IRONTON CONSTRUCTION LLC Full timeJob DescriptionJob DescriptionJob Title: Lead Interior DesignerCompany: CKC Custom HomesLocation: San Antonio, Texas About CKC Custom Homes:CKC Custom Homes is a premier residential construction and design firm dedicated to crafting luxury custom homes tailored to the unique desires and lifestyles of our clients. With a commitment to excellence, innovation,...
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Lead Interior Designer
3 weeks ago
San Antonio, United States IRONTON CONSTRUCTION LLC Full timeJob DescriptionJob DescriptionJob Title: Lead Interior DesignerCompany: CKC Custom HomesLocation: San Antonio, Texas About CKC Custom Homes:CKC Custom Homes is a premier residential construction and design firm dedicated to crafting luxury custom homes tailored to the unique desires and lifestyles of our clients. With a commitment to excellence, innovation,...
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Customer Success Specialist
5 days ago
San Francisco, United States Perfect Venue Full time**_HIGHLIGHTS_** - _Very unique opportunity to be on the _**_ground floor at a fast-growing seed startup_**_ with strong product-market fit (hundreds of paying customers, #1 in G2 category, top-tier investors, etc)_ - **_Help restaurants & small businesses across the country_**_ launch and grow their private events business using Perfect Venue by providing...
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Customer Experience Associate
4 days ago
San Francisco, United States Longevitylist Full time** Customer Experience Associate** * Posted: September 26, 2021 Elysium is seeking an exceptional individual to join the team as a Customer Experience Associate. At Elysium, our mission and goal is to solve the most challenging aspects of health. Join our team of exceptional scientists, doctors and researchers focused on solving the most challenging and...
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Bartender
1 day ago
San Antonio, United States Holiday Inn San Antonio N Stone Oak Full timeJob DescriptionJob DescriptionDescription:Job Title: BartenderWe are seeking a skilled bartender to join our team. The ideal candidate will have a passion for creating delicious cocktails and providing exceptional customer service. As a bartender, you will be responsible for crafting cocktails, serving beer and wine, and ensuring that our guests have an...
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Cashier or Hostess
1 week ago
San Antonio, United States Mamma Lous Sout Food Kitchen LLC Full timeJob DescriptionJob DescriptionHelp provide customers with great customer service and information on our menu. Provide a great experience for them to come back again. Company DescriptionWe are a local soul food kitchen that takes genuine pride in serving our community not only with delicious comfort food but also with a welcoming family environment. We are...
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Customer Service Specialist
2 weeks ago
San Clemente, United States PrideStaff Full timeJob DescriptionJob Description A manufacturing company in San Clemente is looking for an experienced Customer Service Specialist. This position will provide complete customer support by processing customer orders, maintaining customer accounts, facilitating requests and resolving concerns in a timely and accurate manner. This is a temp-to-hire or...
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Customer Service Manager
3 weeks ago
San Leandro, United States Michaels Stores, Inc. Full timeStore - BAY-SAN LEANDRO, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...
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Residential HVAC Sales Specialist
7 days ago
San Antonio, United States Radiant Plumbing & Air Conditioning Full timeRadiant Plumbing & Air Conditioning: We are the bright and shining HVAC & Plumbing company serving the great city of San Antonio!. Our fun ads, top notch service, and outstanding customer service are what makes Radiant the go to service company in Sales Specialist, HVAC, Residential, Customer Service, Sales, Customer Experience, Construction
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Selector, Out Bound
1 week ago
San Antonio, United States Sysco Corporation Full timeThis position serves our customers by hand-building pallets of product and loading product onto trailers according to established company and customer standards. RESPONSIBILITIES: Reads pick sheets and travel to proper warehouse locations using a pal Associate, Manufacturing, Warehouse
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Bartender B
2 weeks ago
SAN ANTONIO, United States HMSHost Corporation Full timeThe Bartender is responsible for greeting customers, taking drink/food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions; Bartender, Customer, Beverage, Manager, Store, Water, Restaurant
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Hotel Bartender
4 days ago
San Antonio, United States Hilton Garden Inn San Antonio Airport Full timeDescription Do you like working in a fast-paced environment, meeting new people, and making a wide range of creative cocktails? You could be the ideal candidate for the position of Bartender at our busy restaurant. You have a positive attitude and a customer-focused approach that ensures our patrons have a great time at the bar. You will be in charge of...
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Customer Success Specialist
2 weeks ago
San Francisco, United States Rippling Full timeVery unique opportunity to be on the ground floor at a fast-growing seed startup with strong product-market fit (hundreds of paying customers, #1 in G2 category, top-tier investors, etc) Hybrid role with 3 days/week at our office in San Francisco (5/days week during training) ABOUT PERFECT VENUE Private events and catering make up about a third of...