Server / Cashier

5 months ago


El Centro, United States Farmer Boys Full time


JOB TITLE: Server Cashier                                                           


REPORTS TO: General Manager                                              CLASSIFICATION: Non-Exempt 

DEPARTMENT: Restaurant Operations                                 LEVEL: Front of the House 


 


SUMMARY OF POSITION: Non-exempt, full or part-time position. Employees in this
position provide guests with service and products as quickly, conveniently,
and efficiently as possible in a friendly manner. Each server/cashier is
responsible for ensuring proper and efficient service, ensuring that each
shift contributes to the increased profitability of the restaurant using
independent decision-making. Other duties as assigned.


ESSENTIAL DUTIES AND
RESPONSIBILITIES:


  • Provides
    excellent customer service before, during, and after taking orders. Greets
    guests upon arrival, make eye contact, and thanks guests when leaving
  • Maintains
    a clean dining room, patio, parking lot, etc., as assigned, in compliance
    with Farmer Boys standards
  • Successfully
    works the drive-thru window and works the phone for phone-in orders as
    assigned
  • Properly
    packages, checks, and delivers accurate orders to guests
  • Responsible
    for the accuracy of all orders, (dine-in, to-go, and drive-thru), that are
    delivered to the guest
  • Maintains
    stock and cleanliness of required work areas as directed by the Manager in
    Charge
  • Follows
    the work schedule as posted, unless a change in the schedule is arranged with
    the Manager in Charge 


Specific
Responsibilities


  • Accepts
    and accurately processes payments using the cash register operating system
  • Ensures
    all sales are processed according to policy
  • Informs
    the Manager in Charge of all sales, cash, or operating discrepancies
  • Follows
    policy concerning the amount of cash kept in the register; counts and verifies
    cash drawer per store policy 
  • Proactively
    protects critical limits and standards assigned to product critical control
    points
  • Unwavering
    protection of the safety of the product above all other job priorities 
  • Immediately
    notifies the Manager in Charge of any food safety risks
  • Required
    to periodically attend and implement assigned food safety training classes
    and education opportunities 
  • Adheres
    to food safety standards and procedures
  • Immediately
    notifies the Manager in Charge of any guest accidents or injuries, and
    follows established procedures
  • Protects
    assets at all times but does not put self at risk
  • Practices
    safe work habits and reports any unsafe conditions to the General Manager
  • Reads,
    understand, and follows instruction and labeling system on all Safety Data
    Sheets 




KNOWLEDGE, SKILLS, AND
ABILITIES:


  • This
    is a restaurant operations job
  • Minimum
    age requirement is 16 years
  • Understands
    the importance of quality guest service
  • Ability
    to read and comprehend written instructions
  • Ability
    to speak, understand, take direction, read, and write in the English language
  • Must
    be able to present State or County mandated Food Handler Card within the time
    allowed for the  specific State or
    County 
  • While
    performing the duties of the job, the employee is regularly exposed to the
    risk of fumes. The  use of solvents and
    industrial degreasers are required regularly to clean equipment, tools, and
    floors; fumes occur when cleaning 
  • Physical
    requirements include standing (up to 4 hours at a time); walking, bending,
    and stooping (while serving and
    stocking). Requirements also include lifting (up to 40 pounds) while bringing
    in umbrellas, tables, chairs, and/or stocking supplies. Approximately 99% of the time is spent in standing and/or walking mode.


WORK EXPERIENCE AND
EDUCATION:


  • High
    School Diploma or G.E.D. preferred 
  • 0-3
    Years of server, cashier, line cook, prep cook, or combination of experience
    in a restaurant or customer service establishment


 




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