Server / Cashier
4 weeks ago
JOB TITLE: Server Cashier
REPORTS TO: General Manager CLASSIFICATION: Non-Exempt
DEPARTMENT: Restaurant Operations LEVEL: Front of the House
SUMMARY OF POSITION: As a server/cashier at Farmer Boys, you will provide guests with exceptional service and products in a friendly and efficient manner. You will be responsible for ensuring proper and efficient service, contributing to the increased profitability of the restaurant, and adhering to our high standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide excellent customer service before, during, and after taking orders.
- Maintain a clean dining room, patio, parking lot, etc., as assigned, in compliance with Farmer Boys standards.
- Successfully work the drive-thru window and work the phone for phone-in orders as assigned.
- Properly package, check, and deliver accurate orders to guests.
- Responsible for the accuracy of all orders, (dine-in, to-go, and drive-thru), that are delivered to the guest.
- Maintain stock and cleanliness of required work areas as directed by the Manager in Charge.
- Follow the work schedule as posted, unless a change in the schedule is arranged with the Manager in Charge.
Specific Responsibilities:
- Accept and accurately process payments using the cash register operating system.
- Ensure all sales are processed according to policy.
- Inform the Manager in Charge of all sales, cash, or operating discrepancies.
- Follow policy concerning the amount of cash kept in the register; count and verify cash drawer per store policy.
- Proactively protect critical limits and standards assigned to product critical control points.
- Unwavering protection of the safety of the product above all other job priorities.
- Immediately notify the Manager in Charge of any food safety risks.
- Required to periodically attend and implement assigned food safety training classes and education opportunities.
- Adhere to food safety standards and procedures.
- Immediately notify the Manager in Charge of any guest accidents or injuries, and follow established procedures.
- Protect assets at all times but do not put self at risk.
- Practice safe work habits and report any unsafe conditions to the General Manager.
- Read, understand, and follow instruction and labeling system on all Safety Data Sheets.
KNOWLEDGE, SKILLS, AND ABILITIES:
- This is a restaurant operations job.
- Minimum age requirement is 16 years.
- Understand the importance of quality guest service.
- Ability to read and comprehend written instructions.
- Ability to speak, understand, take direction, read, and write in the English language.
- Must be able to present State or County mandated Food Handler Card within the time allowed for the specific State or County.
- While performing the duties of the job, the employee is regularly exposed to the risk of fumes. The use of solvents and industrial degreasers are required regularly to clean equipment, tools, and floors; fumes occur when cleaning.
- Physical requirements include standing (up to 4 hours at a time); walking, bending, and stooping (while serving and stocking). Requirements also include lifting (up to 40 pounds) while bringing in umbrellas, tables, chairs, and/or stocking supplies. Approximately 99% of the time is spent in standing and/or walking mode.
WORK EXPERIENCE AND EDUCATION:
- High School Diploma or G.E.D. preferred.
- 0-3 Years of server, cashier, line cook, prep cook, or combination of experience in a restaurant or customer service establishment.
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