Service Advisor

3 weeks ago

Clearwater, United States Dayton Andrews Chrysler Dodge Jeep Ram Full time

Dayton Andrews Clearwater, Chrysler Dodge Jeep Ram Fiat (Service Advisor)

Service Advisor Job Description:
The Service Advisor will act as the primary point of contact between service department customers, and the Dayton Andrews Service Team.
The Service Advisor is responsible for facilitating the service and repair of vehicles from start to finish.
They are responsible for providing an exceptional service experience to the customer in accordance with Dayton Andrews and Manufacturer guidelines.

The Service Advisor at Dayton Andrews is responsible for taking ownership of the service experience from first point of contact with the customer to the final delivery of serviced and repaired vehicles.
Service Advisors act as the liaison between customer and repair technician to effectively communicate both customer and vehicle needs.
A successful service advisor takes ownership of the customer experience, and creates value by offering a one stop resolution for all vehicle service needs.

Duties and Responsibilities:

· Welcome customers into the Service Department and create service orders for repair technicians.
This includes greeting customers in person, answering phone calls, e-mails and text messages from customers.

· Write repair orders using CDK dealer management software to move customer vehicles into the repair shop.

· Create estimates based on technician inspections, diagnostic conclusions, and scheduled maintenance requirements.

Required Qualifications:

· Skills

Applicants must be able to manage their time effectively with minimal supervision.
They must be able to take initiative in assisting customers and commit to making exceptional customer experience their top priority.
They must be able to work in a fast-paced environment with workload varying in degree of difficulty day to day.

· Education
While there is no particular formal education needed to be successful in this role, it is paramount that the Service Advisor has the ability to communicate intelligently, both verbally and through written communication.
Having a working understanding of vehicle mechanics is a desired qualification, but we are willing to educate the right candidate using both Dealership and Manufacturer training resources.

· Experience
Candidates must have a minimum 2+ years in a customer service position.

Preferred Qualifications:
The ideal candidate would have experience as a service advisor in a dealership environment.
They would be experienced working with manufacturer warranty repairs and recalls.
Experience using CDK Dealer Management Software is a huge plus.
Preferred qualifications would also include a comprehensive working knowledge of automotive mechanics.
This can include recreational experience working on cars.

We are not afraid to train the right person for this job

This is a full-time position with a working schedule of Monday – Friday from 7:30am-5:30pm, and every other Saturday from 7:00am-4:00pm

Dayton Andrews Chrysler Jeep Dodge Ram Fiat provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

 

 

  • Service Advisor

    2 weeks ago

    Clearwater, United States Dayton Andrews Chrysler Dodge Jeep Ram Full time

    **Dayton Andrews Clearwater, Chrysler Dodge Jeep Ram Fiat (Service Advisor)** **Service Advisor Job Description**: The Service Advisor will act as the primary point of contact between service department customers, and the Dayton Andrews Service Team. The Service Advisor is responsible for facilitating the service and repair of vehicles from start to finish....

  • Service Advisor

    4 weeks ago

    Clearwater, United States Dayton Andrews Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionDayton Andrews Clearwater, Chrysler Dodge Jeep Ram Fiat (Service Advisor)Service Advisor Job Description:The Service Advisor will act as the primary point of contact between service department customers, and the Dayton Andrews Service Team. The Service Advisor is responsible for facilitating the service and repair of vehicles...

  • Service Advisor

    5 days ago

    Clearwater, United States Dayton Andrews Chrysler Dodge Jeep Ram Full time

    Dayton Andrews Clearwater, Chrysler Dodge Jeep Ram Fiat (Service Advisor)Service Advisor Job Description:The Service Advisor will act as the primary point of contact between service department customers, and the Dayton Andrews Service Team.The Service Advisor is responsible for facilitating the service and repair of vehicles from start to finish.They are...

  • Service Advisor

    3 weeks ago

    Clearwater, United States Dayton Andrews Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionDayton Andrews Clearwater, Chrysler Dodge Jeep Ram Fiat (Service Advisor)Service Advisor Job Description:The Service Advisor will act as the primary point of contact between service department customers, and the Dayton Andrews Service Team. The Service Advisor is responsible for facilitating the service and repair of vehicles...

  • Service Advisor

    4 weeks ago

    Clearwater, United States AutoNation, Inc. Full time

    Lexus of Clearwater At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication...

  • Service Advisor

    3 weeks ago

    Clearwater, United States AutoNation, Inc. Full time

    Lexus of Clearwater At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication...

  • Comfort Advisor

    2 months ago

    Clearwater, United States Fox Service Company Full time

    FAST of FL is seeking an Outside Sales/Comfort Advisor to join our growing team! We're looking for a motivated self-starter with at least 6 months of previous successful sales experience. Never worked in the HVAC/Plumbing/Electrical industry before? That's OK, we possess expert knowledge of the industry and offer top-line training to get you going! What...

  • Comfort Advisor

    3 weeks ago

    Clearwater, United States Fox Service Company Full time

    FAST of FL is seeking an Outside Sales/Comfort Advisor to join our growing team! We're looking for a motivated self-starter with at least 6 months of previous successful sales experience. Never worked in the HVAC/Plumbing/Electrical industry before? That's OK, we possess expert knowledge of the industry and offer top-line training to get you going! What...

  • Service Advisor

    1 month ago

    Clearwater, United States Mazda of Clearwater Full time

    The Service Advisor greets and welcomes customers in the service drive upon the customer’s arrival. The Service Advisor collaborates with the service technicians and is responsible for building a loyal clientele, attaining high Customer Satisfaction Index (CSI) scores, maintaining good employee relations, meeting Mazda of Clearwater performance metrics,...

  • Service Advisor

    4 weeks ago

    Clearwater, United States Mazda of Clearwater Full time

    The Service Advisor greets and welcomes customers in the service drive upon the customer’s arrival. The Service Advisor collaborates with the service technicians and is responsible for building a loyal clientele, attaining high Customer Satisfaction Index (CSI) scores, maintaining good employee relations, meeting Mazda of Clearwater performance metrics,...

  • Automotive Service Writer/advisor

    2 days ago

    Clearwater, United States APEX Auto & RV Repair Full time

    Auto Service Advisor / Writer Manager Needed! Great Benefits! No Weekends! How was your week? Ours was GREAT!!!! We are a very busy automotive repair shop in Clearwater, Fl. We provide an upscale repair service as an alternative to the dealership. We have a large customer base from being in business for over 20 years. We are in need of an experienced Service...

  • Retail Service Advisor

    4 weeks ago

    Clearwater, United States The ODP Corporation Full time

    Overview At Office Depot Inc., the Services Advisor is a part-time role, providing “total solutions” to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print...

  • Service Advisor

    1 week ago

    Clearwater, United States Dimmitt Automotive Group Full time

    **Company Description**: Dimmitt has served the Florida Gulf Coast for over 100 years building generations of loyal customers and associates that have helped us get where we are today. Legacy, history, and lifestyle automotive are ingrained into the Dimmitt name, and Richard Dimmitt has proudly represented the family with an area network of dealerships...

  • Service Advisor

    5 days ago

    Clearwater, United States Audi Clearwater Full time

    **Audi Clearwater has an opportunity for an experienced Automotive Service Advisor!** The position includes interacting daily with a range of people - customers, service technicians, service managers, parts associates, parts managers, sales associates, and sales managers to name a few. A friendly and outgoing manner as well as excellent customer service...

  • Service Advisor

    4 days ago

    Clearwater, United States Audi Clearwater Full time

    Audi Clearwater has an opportunity for an experienced Automotive Service Advisor!The position includes interacting daily with a range of people - customers, service technicians, service managers, parts associates, parts managers, sales associates, and sales managers to name a few. A friendly and outgoing manner as well as excellent customer service skills...

  • Service Advisor

    4 weeks ago

    Clearwater, United States Audi Clearwater Full time

    Audi Clearwater has an opportunity for an experienced Service Advisor! The position includes interacting daily with a range of people - customers, service technicians, service managers, parts associates, parts managers, sales associates, and sales managers to name a few. A friendly and outgoing manner as well as excellent customer service skills is essential...

  • Auto Service Advisor at Nissan of Clearwater

    1 month ago

    Clearwater, United States Morgan Auto Group Full time

    Description "> We are a part of the fast-growing Morgan Auto Group, a Florida leader in automotive retail. We are looking to add a qualified Service Advisor to our team at Nissan of Clearwater . We offer our associates a team environment, great benefits and ongoing training and support. Growth opportunities are available!

  • Automotive Tire and Service Advisor

    3 weeks ago

    Clearwater, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and...

  • Automotive Tire and Service Advisor

    4 weeks ago

    Clearwater, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and...

  • Financial Advisor

    4 weeks ago

    Clearwater, United States Bankers Life Full time

    Bankers Life® Financial Advisors help clients live more and worry less through personalized financial planning. They are business owners who acquire clientele and find financial solutions with help from industry-leading training, mentors, and products.As a Financial Advisor, you will:Build a client base and develop knowledge of Bankers Life financial...