Breakfast Attendant

7 months ago

Pittsburgh, United States Peachtree Group Full time

Summary/Objective
The Breakfast Attendant is responsible for the timely and proper set-up of the hotel breakfast program,
maintaining the appearance and par levels of the products and ensuring the proper satisfaction of the guest.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Approach all encounters with guests and team members in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Peachtree Hospitality Management standards, as
required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of appearance and grooming, which include wearing a correct name tag
when working.
• Have knowledge and understanding of all department policies and procedures
• Comply at all times with Peachtree Hospitality Management standards and regulations to encourage
safe and efficient hotel operations.
• Complies with all food safety and sanitation standards and regulations.
• Maintains a clean, neat, and organized pantry.
• Maintains the breakfast in an organized and sanitary condition throughout the shift.
• Ability to keep food and drink inventories and par levels.
• Performs inventories and maintains proper rotation of food items in the pantry.
• Clears and cleans tables in the breakfast area.
• Maintains clean breakfast and buffet area.
• Sweep, mop and/or vacuum areas as needed.
• Assist with meeting room coffee and food items setup as directed.
• Report any unsafe, broken or torn items in breakfast and pantry area.
• Maintain breakfast costs at budgeted levels.
• Complete duties within allotted time and budgeted labor standards.
• Solicits comments from guests and reports any concerns or complaints to management immediately.
• Do any necessary rechecks and update front desk if necessary.
• Assist in checking restrooms during shift.
• Complete all assigned items on closing checklist.
• Perform other duties as requested by management.
• Attend all training/meetings as required by management.
Competencies
• Must be able to convey information and ideas clearly, both oral and written.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to work well in stressful, high pressured situations including the ability to handle guest
complaints and disputes and resolve them to satisfactory results.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing,
identifying and solving problems as necessary.
• Must be effective at listening to, understanding and clarifying concerns and issues raised by team
members and guests.
Physical Demands
• Long hours sometimes required.
• Medium work-exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently
or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to be on your feet throughout the entire shift.
Travel Required
• 0%
Required Education and Experience
• High School Diploma or GED certificate is preferred, and/or equivalent work experience.
• Experience in a hotel environment preferred, not required.
• Some food knowledge helpful, not required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities
may change at any time with or without notice.

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