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Quality Tech

2 months ago

Le Center, United States Dessert Holdings Inc. Full time

Why should you join our team?
Dianne's Fine Desserts is part of the rapidly growing Dessert Holdings Family, offering potential career growth opportunities. Dessert Holdings is North America's fastest growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best in class service. Based in St. Paul, Minnesota, it is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company and most recently, Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital and is continuing its journey of rapid growth.

The company employs approximately 3,000 people across eight manufacturing facilities and its headquarters in St. Paul, Minnesota. The manufacturing facilities are geographically dispersed, with two facilities in Canada and one each in Colorado, Texas, Georgia, Massachusetts, Minnesota, and North Carolina.

Our location in Le Center, Mn and has an opening for a Quality Assurance Technician. Monday-Thursday 6:00am-4:30pm
Position Summary:
This role will report to the Quality Assurance Supervisor with a dotted line to the Manager of Quality Assurance. This role will audit and inspect the manufacturing process, product, reserves, documentation, and incoming components, such as labeling and packaging, to ensure compliance to GMP's and Dessert Holdings Inc. quality standards.

ESSENTIAL FUNCTIONS:                           

  • Conduct a daily Quality Assurance walk-through at the beginning of shift utilizing the Daily Quality Assurance Checklist. Includes but is not limited to: Inspect all areas of the facility for GML violations: record findings and notifying appropriate personnel, sanitizer concentration checks, water temperature check, cooler and freezer temperatures.
  • Check weight in Bakery, Icing and Packaging, oven temperature check, metal detection check and label check in packaging.
  • Verify that production is using the correct standards for each product and completing the proper documentation.
  • Review HACCP, pre-requisite, CCP, CP and SOP program paperwork. Notify appropriate supervisors for corrective action and follow-up to ensure effectiveness of the action.
  • Calibrate in-house thermometers according to schedule.
  • Observe and monitor line washing: physical cleanliness, water temperatures and ATP analysis of food contact areas.
  • Assist in preparation and follow-up for daily sensory evaluation.
  • Fill maintenance work orders as needed.
  • Perform routine finished product inspections and document.
  • Observe processes and record information on products as needed.
  • Pull samples from warehouse as needed.
  • Assist with corrective action for customer complaints.
  • Assists with quality concerns relating to ingredient or product. Participates in material review meetings, offering opinions and recommendations on how to address issues. Tracks defects of product and distributes information to the appropriate personnel.
  • Promote food safety through maintaining high quality standards.
  • Provide support on various corporate programs.
  • Assist in education operations personnel in complying with accepted GMP's and other approved procedures.
  • Assist in collection of micro and swap samples as needed.


KNOWLEDGE, SKILLS AND ABILITIES:

  • High school graduate or equivalent(GED).
  • 2-4 years of related working experience in food production.
  • Ability to accept responsibility and account for his/her actions.
  • Strong coaching, training and project management skills
  • Troubleshoot issues with little supervision.
  • Resourceful and good problem solving skills
  • Strong written and verbal communication skills. Bi-lingual Spanish/Somali a plus.
  • Strong computer skills including Excel, Word, MS Office.
  • Strong data entry skills
  • Detailed and meticulous with good organizational skills.
  • Must be articulate, tactful and professional at all times
  • Superb interpersonal and discretionary skills.
  • Flexible to work other shifts / hours as needed
  • Self-motivated individual

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee                                                               
encounters while performing the essentials functions of this job. Reasonable accommodations maybe
made to enable individuals with disabilities to perform the essential functions.

  • Both office environment and factory environment.
  • Fast paced, working with manual and automated processes and equipment.
  • Factory climate changes with the season and employee must dress accordingly.
  • The facility produces product that will require employees to work with allergens, including, but not limited to: milk, soy, wheat, egg, tree nuts and peanuts.


EEO Statement
Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.