Wellness Experience Supervisor
3 weeks ago
Overview
The Wellness Experience/ Attendant Supervisor’s responsibilities include overseeing the wellness attendants’ team, ensuring the daily operational duties are carried out per the Amrit Ocean highest standards of hygiene, cleanliness and guest service in all aspects of the operation.
Responsibilities
Responsible for Wellness Attendant team and ensuring they are fulfilling their job requirements; any issues must be reported to Wellness Management immediately.Responsible for monitoring the cleanliness standards in the entire facility, particularly the changing rooms, toilets, showers, heat experiences, relaxation, waiting areas and fitness rooms. These areas should be kept neat, tidy and in accordance with the wellness management and Health & Safety guidelines and standards.Responsible for monitoring that all areas are always stocked with clean linen and amenities.Responsible for ensuring that all soiled linens are removed from public areas and fresh linen is always available and presented as per wellness management standards.Responsible for ensuring all guests are guided to hydrotherapy experiences and relaxation areas and Wellness Attendants can explain facilities use.Responsible for ensuring the collection of fresh linen and the delivery of soiled linen to the laundry/loading be responsible for stock inventory, ordering of guest amenities and cleaning supplies, to ensure cost effective use of supplies. To ensure attendance at monthly departmental meetings and ensure weekly meetings happen with all staff to motivate and be aware of staff needs.Instruct Wellness Attendants on the proper set up and breakdown of fitness classes. Assisting with this process when necessary.Ensuring that all Wellness Attendants are informed of the proper usage of all fitness equipment and their functions. Reporting any equipment damage or malfunctions in any are of the Spa to Wellness Managment immediately.
Qualifications
High school diploma or GED; 1 year experience in the housekeeping, spa or related professional field preferred.
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