Wellness Experience Supervisor

7 days ago


West Palm Beach Florida, United States Amrit Ocean Resort & Residences Full time
Job Summary

The Wellness Experience/Attendant Supervisor is responsible for overseeing the wellness attendants' team, ensuring the daily operational duties are carried out per the Amrit Ocean Resort & Residences highest standards of hygiene, cleanliness, and guest service in all aspects of the operation.

Key Responsibilities
  • Responsible for Wellness Attendant team and ensuring they are fulfilling their job requirements; any issues must be reported to Wellness Management immediately.
  • Responsible for monitoring the cleanliness standards in the entire facility, particularly the changing rooms, toilets, showers, heat experiences, relaxation, waiting areas, and fitness rooms.
  • Responsible for monitoring that all areas are always stocked with clean linen and amenities.
  • Responsible for ensuring that all soiled linens are removed from public areas and fresh linen is always available and presented as per wellness management standards.
  • Responsible for ensuring all guests are guided to hydrotherapy experiences and relaxation areas and Wellness Attendants can explain facilities use.
  • Responsible for ensuring the collection of fresh linen and the delivery of soiled linen to the laundry/loading dock.
  • Responsible for stock inventory, ordering of guest amenities and cleaning supplies, to ensure cost-effective use of supplies.
  • Responsible for ensuring attendance at monthly departmental meetings and weekly meetings with all staff to motivate and be aware of staff needs.
  • Instruct Wellness Attendants on the proper set up and breakdown of fitness classes. Assisting with this process when necessary.
  • Ensuring that all Wellness Attendants are informed of the proper usage of all fitness equipment and their functions.
  • Reporting any equipment damage or malfunctions in any area of the Spa to Wellness Management immediately.
Requirements
  • High school diploma or GED
  • 1 year experience in the housekeeping, spa, or related professional field preferred


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